IT Technical Support Expert
2 weeks ago
Our goal is to empower our clients to succeed by providing them with the right tools and support. In this role, you will be responsible for delivering exceptional technical support to our clients and ensuring that they receive the highest level of service.
Job Description:- Providing technical support to clients via phone, email, and chat.
- Resolving technical issues in web applications through efficient troubleshooting and problem-solving skills.
- Collaborating with cross-functional teams to achieve business objectives.
- Maintaining accurate records of client interactions and technical issues resolved.
- Continuously improving processes and procedures to enhance customer satisfaction.
- Candidates must possess excellent communication and interpersonal skills.
- Experience in IT/Computer-Network/System/Database administration is preferred.
- Ability to work independently and as part of a team.
- Proficient in Mandarin and English as this role requires interaction with Mandarin-speaking clients from China.
We offer a dynamic and exciting work environment where you can grow and develop your skills. Our company culture emphasizes teamwork, innovation, and continuous learning.
-
Technical Support Advisor
2 weeks ago
Bayan Lepas, Penang, Malaysia Teleperformance Full timeWe're seeking a Technical Support Advisor to join our team at Teleperformance. The successful candidate will be responsible for providing expert technical support to our clients, including:Key AccountabilitiesFielding inbound calls and providing top-tier technical support to customers. This includes troubleshooting client products and resolving issues...
-
Technical Application Expert for Malaysia
3 days ago
Bayan Lepas, Penang, Malaysia Biomed Global Full timeResponsibilitiesProvide expert-level technical support to customers, addressing queries and resolving issues in a timely manner.Collaborate with sales representatives to develop and execute sales and marketing strategies.Conduct training sessions for customers and internal teams on product usage and best practices.Maintain detailed knowledge of customer...
-
Technical Program Management Expert
1 week ago
Bayan Lepas, Penang, Malaysia Energy Job Search Full timeJob Title: Technical Program Management ExpertDescription:We are seeking a highly experienced Technical Program Management Expert to lead our cross-functional teams across global sites. The ideal candidate will have a strong background in technical project management, with a proven track record of delivering successful projects on time and within budget.Main...
-
Technical Support Expert
1 week ago
Bayan Lepas, Penang, Malaysia Teleperformance Full timeTechnical RequirementsYou should possess:Good typing skills with a minimum speed of 40wpm and 90% accuracy score,Proficiency in Microsoft Windows and Microsoft Office applications,Able to demonstrate critical thinking, proactive attitude, and composed communication in challenging situations.
-
Technical Support
2 weeks ago
Bayan Lepas, Penang, Malaysia VeecoTech Web & Ecommerce Sdn. Bhd Full timeA Career at VeecoTechBuild, Create, InnovateWe're looking for bright and creative people to grow their careers with VeecoTech.Leading Industry Web Design & Software DevelopmentWe are the leading Malaysia IT solution company, specialised in helping businesses achieve success through software, mobile app & web development & customisation, cyber security, SEO...
-
Technical Support Manager
2 weeks ago
Bayan Lepas, Penang, Malaysia SWK Venture Sdn Bhd Full timeWe are seeking a Technical Support Manager to join our team at SWK Venture Sdn Bhd.About the Role:The Technical Support Manager will be responsible for managing a team of technical support specialists and ensuring that all customer issues are resolved in a timely and efficient manner.Key Responsibilities:Manages a team of technical support specialistsEnsures...
-
Technical Support Engineer
2 weeks ago
Bayan Lepas, Penang, Malaysia Zhuhai Huaya Full timeAbout the Job:The ideal candidate will possess a strong background in electrical engineering and have experience working with industrial equipment. You will be required to travel to customer sites, conduct on-site repairs and maintenance, and provide training and support as needed.If you are a motivated and detail-oriented individual with a passion for...
-
Technical Support Specialist
2 weeks ago
Bayan Lepas, Penang, Malaysia UST Full timeJob Description:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at UST. As a Technical Support Specialist, you will be the first point of contact for internal customers, providing support and resolving technical issues in a timely and professional manner.The successful candidate will have excellent communication...
-
Technical Support Specialist
2 weeks ago
Bayan Lepas, Penang, Malaysia UST Global (M) Sdn Bhd Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at UST Global (M) Sdn Bhd. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our internal customers.
-
Technical Support Specialist
7 days ago
Bayan Lepas, Penang, Malaysia City of Shakopee, MN Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our team in the City of Shakopee, MN. As an Oracle EBS Technical Support Specialist, you will be responsible for providing top-notch technical support and solutions to clients.About the Role:This role involves responding to incoming support requests, diagnosing and troubleshooting...
-
Customer Support Expert
5 days ago
Bayan Lepas, Penang, Malaysia TE Connectivity Corporation Full timeWe are looking for a skilled Customer Support Expert to join our team at TE Connectivity Corporation. As a Customer Support Expert, you will be responsible for providing exceptional customer support and resolving customer complaints in a timely manner. Your primary focus will be on delivering excellent customer service and improving customer satisfaction.Key...
-
Networking Technical Support
2 weeks ago
Bayan Lepas, Penang, Malaysia Dell Full timeNetworking Technical Support (Fresh Graduate)At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the...
-
Clinical Application Support Expert
3 days ago
Bayan Lepas, Penang, Malaysia BADRI Management Consultancy Full timeClinical - Application, Specialist - Key ResponsibilitiesSalary Range MYR 3,000 - 3,999Country MalaysiaJob Description:We are looking for an experienced Clinical Application Support Expert to join our team. As a key member of our team, you will be responsible for managing customer queries, providing technical support, and conducting training sessions.Main...
-
Technical Support Specialist
2 weeks ago
Bayan Lepas, Penang, Malaysia MCSB Systems Full timeJob DescriptionMCSB Systems is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide single point of contact in supporting and escalating all incidents and requests to...
-
Technical Support Specialist
2 weeks ago
Bayan Lepas, Penang, Malaysia VeecoTech Web & Ecommerce Sdn. Bhd Full timeCompany OverviewVeeTech Web & Ecommerce Sdn. Bhd is a leading Malaysia IT solution company, specialising in helping businesses achieve success through software, mobile app & web development, customisation, cyber security, SEO and online marketing.About the RoleWe are looking for a Technical Support Specialist to join our team. The successful candidate will...
-
Technical Support Specialist
2 weeks ago
Bayan Lepas, Penang, Malaysia Metacloud Solution Full timeAt Metacloud Solution, we are building software solutions that work for businesses. We believe in empowering our clients to succeed by providing exceptional support.Responsibilities:Provide Level 1 technical support to our clients on a 24/7 rotation basis.Troubleshoot and resolve technical issues in web applications in a timely manner based on...
-
Electrical and Electronics Expert
2 weeks ago
Bayan Lepas, Penang, Malaysia SWK Venture Sdn Bhd Full timeSWK Venture Sdn Bhd is seeking an experienced Electrical and Electronics Expert to join our team.Job Summary:The Electrical and Electronics Expert will be responsible for designing, developing, and maintaining electrical and electronic systems. They will also provide technical support to customers and assist in resolving any issues that may arise.Key...
-
Manufacturing Technical Expert
2 weeks ago
Bayan Lepas, Penang, Malaysia Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. Full timeAbout the RoleWe are seeking an experienced Electronics Engineer to fill the position of Production Support Engineer at Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.ResponsibilitiesProviding technical support to customers in the semiconductor manufacturing industry.Installation, acceptance, and upgrading of company's advanced automated test and handling...
-
Technical Support Specialist
2 weeks ago
Bayan Lepas, Penang, Malaysia Pacific Adhesive Systems (M) Sdn Bhd Full timeAt Pacific Advanced Equipment, we are seeking a highly skilled Technical Engineer to join our team.The successful candidate will provide technical support for machine setup and troubleshooting.A key aspect of the role is providing weekly reports and planning to ensure seamless operations.Key requirements include good communication skills in English and...
-
Technical Support Professional
2 weeks ago
Bayan Lepas, Penang, Malaysia Critical Manufacturing Malaysia Full timeCritical Manufacturing Malaysia is dedicated to empowering high-performance operations in the industry with innovative MES software.We have a global presence, but our main technical center is in Porto, Portugal, where we develop a state-of-the-art solution for various industries.Job Summary:We are seeking a Technical Support Professional to provide primary...