Customer Service Executive
2 weeks ago
- Responding to customer inquiries and providing information about products, services, and company policies. This includes answering phone calls, emails, and live chats promptly and professionally.
- Assisting customers with resolving problems, complaints, or conflicts they may have.
- Maintaining a thorough understanding of the company's products and services.
- Staying up-to-date with product updates, features, pricing, and promotions to effectively address customer queries and concerns.
- Assisting customers with placing orders, processing payments, and ensuring accurate and timely order fulfillment.
- Establishing rapport with customers and creating a positive customer experience. Listening actively to customer needs, demonstrating empathy, and offering personalized solutions to enhance customer satisfaction and loyalty.
- Keeping up-to-date with industry trends, product knowledge, and customer service best practices.
- Other ad hoc administrative tasks assigned by superior.
To succeed in this role, we will need you to have:
- Language(s) required: Mandarin, English and Bahasa Malaysia.
- Must possess at least Diploma or equivalent.
- Required skills: Microsoft Office.
- Keen learner with good attitude, independent, responsible, self-motivated and able to work independently.
- Ability to multitask, prioritize workload and delegate tasks.
- Candidates from label printing industry will be an advantage.
- Able to work with other departments.
- Willing to work in Kepong (nearby Sri Damansara).
- Full-time position is available.
- Fresh graduates are encouraged to apply.
- Attractive Incentive Rewards.
- Opportunities for growth and advancement.
- Young and diverse working culture Work alongside fun, encouraging and supportive colleagues from a diverse range of backgrounds.
- Provide Gym facilities.
- Annual Performance Bonus.
-
Customer Service Representative
1 day ago
Rawang, Selangor, Malaysia Scientex Park (M) Sdn Bhd Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Executive. In this role, you will be responsible for attending to customers' complaints and feedback, ensuring they are resolved professionally in compliance with company service standards.Key Responsibilities:Respond to customer inquiries and...
-
Customer Care Executive
1 day ago
Rawang, Selangor, Malaysia Scientex Park (M) Sdn Bhd Full timeAdd expected salary to your profile for insightsResponsibilitiesTo attend to customers' complaints/feedback and to ensure the complaints are resolved professionally in compliance with company service standards.To follow up on defect rectification progress and work closely with the Technical Team for dispute resolution.To submit critical defects progress...
-
Rawang, Selangor, Malaysia Agensi Pekerjaan Recruit Advance Full timeWorkplace EnvironmentNine Oasis is a lively café that values its employees and strives to provide a positive and supportive work environment. As a Service Crew Cum Barista, you will be working in a fast-paced atmosphere where no two days are the same.Job RequirementsTo succeed in this role, you will need to possess excellent communication and interpersonal...
-
Customer Service Associate
5 days ago
Rawang, Selangor, Malaysia Aneka Jaringan Sdn Bhd Full timeJob OverviewAneka Jaringan Sdn Bhd is committed to delivering exceptional customer experiences. We seek a skilled Customer Service Associate - Store Operations to join our team.Main Duties:Prepare and manage critical documents, including quotations, invoices, and purchase orders.Monitor payments to ensure timely settlements.Support staff in managing leaves...
-
Trade Marketing Executive
1 hour ago
Rawang, Selangor, Malaysia Astino Berhad Full timeAbout the TeamAstino Berhad is a dynamic and innovative company that values teamwork, collaboration, and continuous improvement. We are committed to delivering exceptional customer service and providing high-quality products that meet our customers' needs.We are seeking a skilled Sales Executive to join our team. The successful candidate will be responsible...
-
Sales Executive
2 weeks ago
Rawang, Selangor, Malaysia Sinergia Talents Sdn Bhd Full timeThe candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.ResponsibilitiesMeet and exceed sales targetsSuccessfully create business from new and...
-
Customer Experience Director
4 days ago
Rawang, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full timeAbout UsA&W (Malaysia) Sdn Bhd is a leading quick-service restaurant chain in Malaysia. We are committed to providing our customers with excellent food quality, service, and value.We are looking for talented individuals who share our passion for delivering exceptional customer experiences. If you are a motivated and results-driven professional who is eager...
-
sales executives
3 weeks ago
Rawang, Selangor, Malaysia Rezo Group Full timeREZO GROUP SDN BHD is a fast-growing company, and we are hiring passionate male candidates in sales and marketing. Candidates with electrical products experience for sales and marketing have an advantage for their career path.This is a permanent job with career development opportunities. If you have strong knowledge of the new and modern trends in trading...
-
Technical Service Specialist
4 days ago
Rawang, Selangor, Malaysia Bausch & Lomb GmbH Full timeJob DescriptionAbout the Role:The incumbent is responsible for delivering high-quality onsite technical support and after-sales services to customers in APAC.Main Responsibilities:Handle 1st line support calls, receive customer information, determine priority, and evaluate system condition.Provide first-line technical/application support to customers and...
-
Business Services Coordinator
2 weeks ago
Rawang, Selangor, Malaysia Axcellence Consulting Full timeAbout the Role:We are seeking a highly skilled Senior Administration Executive to join our team at Axcellence Consulting. As a key member of our administrative division, you will be responsible for providing efficient logistics support, managing living spaces and recreational facilities, and overseeing daily administrative operations.Key...
-
Administrative Services Manager
7 days ago
Rawang, Selangor, Malaysia Axcellence Consulting Full timeCompany Overview:Axcellence Consulting is a leading consulting firm that specializes in providing high-quality support services to our clients.Job Description:We are seeking an experienced Administrative Services Manager to join our team. In this role, you will be responsible for providing efficient logistics support to our overseas factory personnel during...
-
Results-Driven Sales Executive
7 days ago
Rawang, Selangor, Malaysia PWK Renocons Sdn Bhd Full timeJoin Our TeamPWK Renocons Sdn Bhd is seeking highly skilled and motivated individuals to join our sales team.Job Position: Sales ExecutivesThis is an excellent opportunity for those who enjoy working in a fast-paced environment and are eager to develop their sales skills. Key responsibilities include:Key Accountabilities:Build and maintain strong...
-
Executive in Commercial Development
5 days ago
Rawang, Selangor, Malaysia Tile Concept Trading Sdn Bhd Full timeJob OverviewAs a Senior Sales Executive at Tile Concept Trading Sdn Bhd, you will play a crucial role in driving sales growth and expanding our customer base. With your extensive knowledge and skills, you will be able to identify new business opportunities and execute effective sales and marketing strategies.Key Accountabilities* Develop and maintain strong...
-
hr executive
3 weeks ago
Rawang, Selangor, Malaysia Nirvana Asia Full timeAssisting with day to day operation of the HR functions and duties either internal and external inquiries or request.Supports human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information.Providing clerical and administrative support for Human Resources Department.Assist in payroll...
-
Food Service Supervisor
7 days ago
Rawang, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full timeFood Service Supervisor RoleA&W (Malaysia) Sdn Bhd is seeking a highly skilled and ambitious individual to fill the role of Food Service Supervisor at Subway Lotus Rawang.To succeed in this role, you should have a minimum of 2 years of experience in QSRs and a supervisory position, allowing you to efficiently manage daily operations and lead your team to...
-
Customer Experience Expert at Watsons
1 week ago
Rawang, Selangor, Malaysia Watson's Personal Care Stores Full timeWatsons Personal Care Stores is a leading health and beauty retailer with over 700 stores across Malaysia.About the Company:We inspire our customers to enjoy life to the fullest and set standards in the health, wellness, and beauty market.As a Beauty Service Specialist, you'll play a key role in delivering exceptional customer experiences and promoting our...
-
Support Executive
3 weeks ago
Rawang, Selangor, Malaysia OMESTI Full timeBachelor Engineering Technology (Hons) in TelecommunicationsCompany DescriptionOMESTI is a technology solutions provider that helps businesses transition from legacy systems to future-ready solutions. With more than three decades of experience, OMESTI serves clients across various industries including financial services, judiciary, regulatory bodies,...
-
Business Development Executive
3 weeks ago
Rawang, Selangor, Malaysia Sri Nona Food Industries Sdn Bhd Full timeSri Nona Food Manufacturing Sdn Bhd (formerly known as Cocoaland)'s journey has been one of reinvention – from our humble beginnings as a family-owned, local snacks and fruit gummy producer to now a major confectionary manufacturer that is listed on Bursa. Today, Sri Nona Food Manufacturing Sdn Bhd is a wholly owned subsidiary of Fraser & Neave Holdings...
-
Beauty Service Specialist
1 week ago
Rawang, Selangor, Malaysia Watson's Personal Care Stores Full timeAt Watsons Personal Care Stores, we're looking for a talented Beauty Service Specialist to join our team.About the Role:Provide exceptional customer service and promote our VIP Member Card.Offer skincare advice and recommend suitable products.Work collaboratively with colleagues to achieve sales goals.Support store replenishment and maintain stock...
-
Senior Business Development Executive
2 weeks ago
Rawang, Selangor, Malaysia TG Malaysia Full timeWe are seeking a Senior Business Development Executive to join our team at TG Malaysia.The ideal candidate will have a strong background in sales and business development, with excellent communication and negotiation skills.Job Overview:The Senior Business Development Executive will be responsible for developing and executing business strategies to drive...