Customer Engagement Specialist
2 days ago
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Human Resources Executive at Cycle & Carriage MalaysiaJob Locations: Jalan Skudai, Johor Bahru
Job Responsibilities:
- Meet and greet customers
- Assigning customers to available executives
- Attending to telephone calls & enquiries
- Monitor selected activities e.g test drive and demo car movement
- Preparation of reports and related documents
- Assist in CSI and CRM activities
Your Profile:
- Minimum Certificate or Diploma in any discipline preferably in Hospitality/ Hotel Management or similar disciplines
- Possess some working experience in front-line (Front-desk/ Customer facing) i.e. from retail or hotel industries preferred. Fresh graduates are encouraged to apply.
- Pleasant outlook & personality with good communication and interpersonal skills
- Ability to converse in English.
- Candidates MUST be able to work on rotated weekends including Public Holidays - Shifts may start as early as 8.00am and end as late as 7.00pm (depending on assigned shifts)
Executive
Employment TypeFull-time
Job FunctionCustomer Service
IndustriesRetail Motor Vehicles
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