Program Manager

3 weeks ago


Johor Bahru, Johor, Malaysia Flex Full time

Add expected salary to your profile for insights

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Flex PTP.

Reporting to the Senior Program Manager, the Program Manager role is responsible for guiding a team of cross-functional experts in the delivery of customer-focused products and services and will oversee the development and implementation of project, pricing, and program strategies to continue delivering value to the business and its customers.

What a typical day looks like:

  • Organize, plan and direct program schedules and budgets.
  • Track relevant metrics and drive action items based on results.
  • Provide help, knowledge, and expertise with contract negotiations as required.
  • Oversee all interdepartmental activities ensuring completion of all adherence to product development timelines, delivery, quality, and the required business metrics.
  • Review program proposals or plans to resolve time frame, funding requirements, procedures for accomplishing the program, staffing requirements, and allotment of available resources to various phases of the program.
  • Establish work plans and staffing for each phase of the program and arrange for recruitment or assignment of personnel.
  • Manage the coordination of product life cycle activities with P&L and customer satisfaction, also controlling different accounts of various complexities.
  • Act as the key channel of communication for customers and escalation in the event of customer issues.
  • Conduct customer satisfaction reviews and corrective actions.
  • Maintain current and develop additional business with customers.
  • Monitor and track that project and program deliverables are met.
  • Be accountable for maintaining excellent customer relations with both new and existing customers.
  • Support production sites for projects, costs, and other customer-related matters through business and expertise.

The experience we're looking to add to our team:

  • Typically requires a Bachelor's degree in engineering or related field or equivalent experience.
  • Typically requires a minimum of 7 years of experience in program administration/management or related areas.
  • Demonstrates advanced operations, technical, and people/process skills as well as customer (external and internal) relationship skills.
  • Demonstrates knowledge of multiple functional technologies/processes, industries or functions, and understanding of interdependencies of such processes at the site.
  • Accountability for program wellness.
  • Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
  • Demonstrates detailed expertise in very complex functional/technical areas or broad breadth of knowledge in multiple areas.
  • Understands the strategic impact of the function across sites.

What you'll receive for the great work you provide:

  • Full range of medical benefits, dental, vision
  • Life Insurance
  • PTO
How do your skills match this job?

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a programme manager?
  • Do you have experience in a role which requires relationship management experience?

Manufacturing, Transport & Logistics More than 10,000 employees

Building on our more than 50-year history with a clear purpose, mission, and vision, Flex is the advanced end-to-end manufacturing partner of choice, helping market-leading brands across a diverse set of industries design, build, deliver, and manage products that improve the world.

Through the collective strength of a global workforce across 30 countries and responsible, sustainable operations, Flex supports our customers' entire product lifecycles with leading design and engineering, supply chain, manufacturing, post-production, and post-sale capabilities in every major region.

#J-18808-Ljbffr
  • Program Manager

    3 days ago


    Johor Bahru, Johor, Malaysia Jobstreet Malaysia Full time

    Program Manager (Plastic Injection/ Manufacturing/ Automotive)Join our team as the Program Manager at a leading Plastic Injection Moulding Company – Take the lead in shaping excellence and driving innovationWork location: Larkin5 days work - Work-life balanceWe give attractive performance bonus & incentiveResponsibilities:Coordinate the allocation of...


  • Johor Bahru, Johor, Malaysia Celestica Full time

    About the RoleIn this position, you will be responsible for driving customer success and operational excellence. As a Customer Program Manager, you will work closely with customers to understand their needs and develop solutions that meet their expectations.Key DeliverablesDevelop and implement effective program strategies to drive revenue growth and improve...


  • Johor Bahru, Johor, Malaysia Celestica Full time

    Job SummaryThis role involves overseeing the execution of programs to ensure seamless delivery and drive revenue growth. As a Customer Program Manager, you will serve as the primary point of contact for customer accounts, managing day-to-day activities and coordinating with internal teams.Key ResponsibilitiesManage program planning, implementation, and...


  • Johor Bahru, Johor, Malaysia Celestica Full time

    AccountabilitiesThe Program Management Executive is responsible for developing and implementing program strategies to achieve business objectives. This role requires strong leadership and project management skills to manage cross-functional teams and stakeholders. The successful candidate will have a proven track record of driving business growth and...


  • Johor Bahru, Johor, Malaysia HLA Full time

    HLA is offering a unique Management Development Program designed to equip talented individuals with the skills and knowledge needed to succeed in retail management. As a participant in this program, you will gain hands-on experience in managing our stores, developing and implementing sales strategies, and leading high-performing teams.The ideal candidate...


  • Johor Bahru, Johor, Malaysia Kenso Corporation Full time

    About Kenso CorporationWe are a dynamic organization dedicated to providing innovative training solutions that drive lasting impact.Job OverviewThis pivotal role offers the unique opportunity to shape our training initiatives, influencing strategy and developing scalable solutions.Responsibilities:Act as the key liaison between our organization and funding...


  • Johor Bahru, Johor, Malaysia Celestica Inc. Full time

    Job DescriptionCelestica Inc. is seeking a skilled Program Manager Liaison to serve as the primary point of contact for customer accounts.This role requires strong communication and negotiation skills, with experience motivating teams to meet production goals.The ideal candidate will have a Bachelor's Degree in a related field or an equivalent combination of...


  • Johor Bahru, Johor, Malaysia Celestica Full time

    Req ID: 121064Remote Position: NoRegion: AsiaCountry: MalaysiaState/Province: JohorCity: Johor BahruCustomer Program Manager – Drive Customer Success and Operational ExcellenceJoin our team as a Customer Program Manager where you will be the key liaison between the company and our customers, ensuring seamless program execution and driving both revenue and...


  • Johor Bahru, Johor, Malaysia HLA Garment Full time

    Retail Career OpportunitiesHLA Garment offers exciting Retail Career Opportunities for individuals who are eager to develop their skills and advance in their careers.Job Description:Candidates will participate in a rigorous training program focused on developing their leadership and management capabilities.After completing the program, they will assume key...


  • Johor Bahru, Johor, Malaysia Celestica Inc. Full time

    Job DescriptionThe Customer Program Management Analyst is responsible for managing customer accounts to ensure timely product deliveries and project/program schedules. Key tasks include day-to-day account activities, action plan development, forecasting, planning, monitoring efficiency, and strategy execution.This role requires strong participation in...


  • Johor Bahru, Johor, Malaysia Celestica Inc. Full time

    Customer Program ManagerDate: Jan 24, 2025Customer Program Manager – Drive Customer Success and Operational ExcellenceJoin our team as a Customer Program Manager where you will be the key liaison between the company and our customers, ensuring seamless program execution and driving both revenue and profitability. You'll be responsible for managing smaller...


  • Johor Bahru, Johor, Malaysia Celestica Full time

    Detailed DescriptionResponsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer Focus Team (CFT) coordinate the delivery of products and services, aligned to the expectation of the client.Focus is on benefit realization, adherence to contract agreements and manage scope creep to maintain...


  • Johor Bahru, Johor, Malaysia OSI Optoelectronics Full time

    Job Description:The Learning Development Specialist will be responsible for designing and delivering engaging training programs to enhance the skills of our production team members. This role requires a strong understanding of PCBA manufacturing processes, equipment, and quality standards.Key Responsibilities:Develop and implement comprehensive training...


  • Johor Bahru, Johor, Malaysia Celestica Inc. Full time

    Customer Program ManagerPerforms tasks such as, but not limited to, the following:Responsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer Focus Team (CFT) coordinate the delivery of products and services, aligned to the expectation of the client.Focus is on benefit realization, adherence to...


  • Johor Bahru, Johor, Malaysia JEFFERY ADVENTURE PTE. LTD. Full time

    Overview:JEFFERY ADVENTURE PTE. LTD. seeks a highly skilled International Education Program Manager to lead the development and implementation of high-end educational travel and study tour programs.The successful candidate will be responsible for localizing and refining educational resources, designing customized itineraries, and managing budgets to ensure...


  • Johor Bahru, Johor, Malaysia Celestica Full time

    About the RoleCelestica is seeking a Customer Program Management Analyst to join our team. This role will be responsible for managing customer programs, analyzing data, and communicating with internal and external stakeholders.Key ResponsibilitiesCustomer Interface: Act as an interface between customers and the team, participating in customer focus teams and...


  • Johor Bahru, Johor, Malaysia Celestica Inc. Full time

    Key ResponsibilitiesThe Customer Program Manager will be responsible for managing smaller customer accounts, ensuring product deliveries and projects stay on schedule, and coordinating regular program meetings with customers and internal teams.This role requires strong communication, negotiation, and problem-solving skills, as well as the ability to manage...


  • Johor Bahru, Johor, Malaysia Celestica Inc. Full time

    Job Profile: The Customer Program Management Analyst is responsible for managing day-to-day activities of customer accounts, including forecasting, planning, and monitoring execution of strategies. This position involves working closely with cross-functional teams, analyzing data, and developing strategies to drive efficiency and excellence in our...


  • Johor Bahru, Johor, Malaysia Celestica Inc. Full time

    Job Summary: As a seasoned Customer Program Management Analyst, you will play a key role in ensuring the successful delivery of products to our customers and managing customer accounts with precision. This position involves working closely with cross-functional teams, analyzing data, and developing strategies to drive efficiency and excellence in our...


  • Johor Bahru, Johor, Malaysia Castlery Full time

    Learning Program DesignerWe're seeking a creative and results-driven individual who can help us design and deliver engaging learning programs that meet the evolving needs of our organization. As a Learning Program Designer, you will be responsible for collaborating with our Customer Experience Manager and CX Shared Services Team to create a positive impact...