Logistics Service Coordinator

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia BDP International Full time

PSA BDP, a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, is headquartered in Philadelphia, USA. It serves a wide range of multinational customers across diverse industry verticals, providing services that include lead logistics (LLP) and fourth-party logistics (4PL) solutions; ocean, air, rail and road transportation; barge services; complementary port services; origin management, export freight forwarding; import customs clearance and regulatory compliance; trade compliance, analytics and optimization solutions; contract logistics; project logistics; warehousing, and supply chain visibility and predictive ETA tracking through proprietary Smart technology and applications. PSA BDP is a unit of PSA International, a leading global port operator and trusted supply chain partner to cargo stakeholders.

Responsibilities
  • Coordination and execution of customer orders in accordance with their requirements and/or procedures.
  • Order processing management.
  • Planning / Booking / Transportation orders.
  • Coordination/follow up of the shipment.
  • Documentation/administration/filing/invoicing.
  • Freight Audit.
  • Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, EDI).
  • Operational troubleshooting.
  • Non-conformance reporting in accordance with the KPI's.
  • Cooperation with approved subcontractors in accordance with agreed rates.
  • End to end processing of received orders.
  • Punctual and flawless order and documentation handling.
  • Cooperation with the team.
  • Reporting to Team Leader.
Working Day

Monday till Friday

Working Hour

Follow European CET time zone

  • Daylight Saving Start: 2:00pm till 11:00pm MY Time
  • Daylight Saving End: 3:00pm till 12:00am MY Time

Evening shift allowance: RM550.00 per month

Job Requirements
  • A four year BS/BA degree is required.
  • Zero (0) to one (1) year of experience in customer service duties.
  • A strong desire to work in the supply chain/logistics/transportation field.
  • Must be able to work in a fast paced office.
  • Good communication, attention to detail, and organizational skills required.
  • Candidate must possess a strong teamwork attitude.
  • Leadership experience is a strongly desired.
  • Candidate must be PC literate with MS Office applications.
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