Operation Project Manager
2 weeks ago
Are you a detail-oriented professional with a passion for driving operational efficiency and excellence? We are seeking an Operations Project Manager who specializes in managing operational projects within our dynamic, tech-driven laundromat business. In this role, you will oversee a variety of operational projects, from process improvements to facility expansions, ensuring they are executed seamlessly and contribute to our organizational goals.
Key ResponsibilitiesProject Planning and Execution:
- Develop Comprehensive Project Plans: Define project scope, objectives, resources, and timelines in alignment with organizational goals.
- Lead Project Implementation: Oversee all phases of project execution, ensuring deliverables are met on time and within budget.
- Coordinate Cross-Functional Teams: Work closely with various departments to ensure cohesive project execution.
Process Improvement and Optimization:
- Identify Operational Inefficiencies: Analyze current processes to identify areas for improvement and increased efficiency.
- Implement Process Enhancements: Develop and execute strategies for process optimization, aligning with best practices.
- Monitor Outcomes: Track the effectiveness of implemented changes and adjust strategies as needed.
Stakeholder Communication and Alignment:
- Facilitate Effective Communication: Act as the liaison between project teams, senior management, and external partners.
- Ensure Stakeholder Engagement: Keep all stakeholders informed of project status, changes, and milestones.
- Align Teams with Organizational Objectives: Ensure project goals are understood and supported across all levels.
Resource Management:
- Optimize Resource Allocation: Manage project resources efficiently, including personnel, equipment, and budgets.
- Vendor and Partner Coordination: Collaborate with external vendors and partners to secure necessary services and materials.
- Cost Management: Monitor project expenses to ensure cost-effectiveness and adherence to budgets.
Risk Management and Problem Solving:
- Identify and Mitigate Risks: Proactively recognize potential project risks and develop mitigation strategies.
- Resolve Issues Promptly: Address project challenges with effective problem-solving techniques.
- Maintain Project Quality Ensure all project outcomes meet the companys quality standards and objectives.
Performance Tracking and Reporting:
- Monitor Project Performance: Use key performance indicators (KPIs) to track project progress and success.
- Prepare Detailed Reports: Provide regular updates to senior management on project status, achievements, and areas for improvement.
- Continuous Improvement: Utilize insights gained to enhance future project planning and execution.
Team Leadership and Development:
- Lead by Example: Demonstrate strong leadership qualities that inspire and motivate team members.
- Foster a Collaborative Environment: Encourage teamwork, open communication, and shared accountability.
- Support Professional Growth: Mentor and develop team members to enhance their skills and contributions.
Education:
- Bachelors degree in Business Administration, Operations Management, Engineering, or a related field.
- Project Management Professional (PMP) certification is a plus.
Experience:
- Minimum of 5 years of experience in project management within operations, preferably in retail, hospitality, or service industries.
- Proven track record of successfully managing non-IT projects from inception to completion.
- Experience with process improvement methodologies such as Lean or Six Sigma is desirable.
Personal Competences:
- Integrative Mindset: Aligning people and processes, fostering collaboration, and ensuring cohesive execution.
- Super Coordinator: Exceptional organizational and coordination skills to manage complex projects.
- Effective Communicator: Ability to convey information clearly and facilitate collaboration among diverse teams.
- Team Player: Works well within a team environment, supporting others and contributing to collective goals.
- Proactive Problem Solver: Anticipates challenges and takes initiative to address them promptly.
Job Competences:
- Organizational Skills: Exceptional ability to manage multiple tasks, timelines, and stakeholders.
- Communication: Excellent verbal and written communication skills; adept at facilitating discussions and conveying information clearly.
- Collaboration: Strong interpersonal skills to work effectively with diverse teams.
- Problem-Solving: Proactive in identifying issues and coordinating solutions.
- Attention to Detail: Meticulous in tracking project details and ensuring accuracy.
- Adaptability: Flexible in adjusting to changing priorities and operational needs
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