APAC Payroll Lead

2 weeks ago

Cyberjaya, Selangor, Malaysia Experian Health Full time

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Role summary:

You will oversee and be accountable for the payroll processing for the APAC region, ensuring efficient and accurate payroll operation and compliance with statutory regulations. This position will have professional career development opportunities with regional exposure in an MNC environment. This is your chance to help lead transformation, digitalization, and automation of transactional processes with stakeholders across different regions.

You will report to the Regional Payroll Sr. Manager. This role is required to refine and strengthen Payroll operating rhythm while concurrently managing stakeholders and the team's continuous improvement projects.

About The Role:

Payroll Review and Approval

  1. Oversee daily payroll operations, ensuring all payroll transactions are processed and approved promptly.
  2. Manage KPI & SLAs, queries, and reporting deadlines with a focus on compliance.
  3. Conduct reviews of payroll calculations to ensure accuracy and compliance with internal policies & external regulations.
  4. Implement and maintain payroll controls to prevent errors and discrepancies.
  5. Collaborate with HR and Finance teams to ensure seamless integration of payroll data with other business processes.
  6. Demonstrate a continuous improvement mindset, coordinating improvement projects across APAC to enhance operational efficiency and compliance with local tax and labor laws.
  7. Lead CI projects to improve payroll processes, applying technology and best practices to enhance accuracy and efficiency.
  8. Focus on automation, standardization, and the implementation of robotic process automation (RPA) to improve payroll operations.
  9. Apply Lean Six Sigma methodologies to identify and eliminate inefficiencies, ensuring high-quality payroll services.

Payroll Processing

  1. Handle payroll processing for small payroll, aiding understanding and CI projects.
  2. Be the backup for payroll processing during emergencies.

Others

  1. Stakeholder Management: Cultivate relationships with stakeholders and third-party vendors, ensuring performance standards and compliance requirements are met. Conduct quarterly reviews with stakeholders to assess performance and address any issues (HR, Finance, COE, etc).
  2. Escalation Management: Serve as the first contact for escalated payroll issues, resolving them swiftly.
  3. Audit Accountability: Oversee payroll, tax, and statutory audits, ensuring preparation and compliance.
  4. Business Continuity Planning: Review BCP processes to ensure readiness in payroll operations.
  5. Documentation Review: Conduct regular reviews of payroll documentation to ensure accuracy, completeness, and compliance with company policies and legal requirements.
  6. Team Engagement: Motivate team members, providing guidance on daily operations and encouraging a culture of knowledge sharing.
Qualifications
  1. Advanced Diploma or Bachelor's Degree in HR, Finance, Statistics, Accounting, or a related field.
  2. Minimum 6+ years of extensive experience in multi-country payroll practices within a multinational corporation (MNC).
  3. Track record in managing payroll processing across multiple countries, with specific experience in Australia, India, and China being a significant advantage.
  4. Demonstrated experience leading and coaching teams, with a preference for candidates who have held senior roles.
  5. In-depth knowledge of payroll practices, compliance, and regulatory requirements specific to the APAC region.
  6. Familiarity with Lean Six Sigma, RPA, Macros, Tableau, automation tools, and GenAI.
  7. Experience in project management and leading programs to go live in continuous improvement projects.
Additional Information

Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters: DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people-first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together.

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