Management Personnel Team
7 days ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
BRILLIANT TREASURE (M) SDN BHD is engaged in business as importers, exporters, and general merchants, specializing in wholesale of noodles, cooking oil, tinned food, spices, and other foodstuffs.
As a management personnel team member at Wallace, you are responsible for fully coordinating and managing the company's operational affairs to ensure the efficient functioning of all departments. The main responsibilities include:
Human Resources Management- Responsible for recruiting, training, and evaluating employees to optimize human resource allocation.
- Organize employee relationship management, coordinate teamwork, and improve employee satisfaction.
- Develop HR policies to align with the company's strategic goals.
- Oversee the company's financial operations, control costs effectively, and improve capital utilization efficiency.
- Responsible for reviewing financial statements, budgeting, and financial risk management.
- Ensure financial operations comply with national laws, regulations, and company policies.
- Manage and optimize food delivery platform operations to increase order volume and customer satisfaction.
- Supervise store-level food delivery execution, optimize delivery processes, and reduce operational costs.
- Handle customer complaints to ensure high-quality delivery service.
- Develop and implement employee training programs to enhance overall team performance.
- Responsible for training in store management, service, and food safety.
- Establish training assessment mechanisms to ensure effective implementation.
- Supervise the delivery team, optimize delivery routes, and improve delivery efficiency.
- Manage and evaluate delivery riders and develop incentive policies.
- Handle unexpected issues in the delivery process to ensure customer satisfaction.
Minimum Requirements:
- Experience in People Management: 1 year (Preferred)
- Mid-Senior level
- Full-time
- Business Development and Sales
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