Banking Operations Team Lead
5 days ago
Job Summary
We are seeking a highly skilled Banking Operations Team Lead to join our team at Commerz Global Service Solutions. This is an exciting opportunity for a motivated individual who wants to take on a challenging role in managing a team of professionals.
About the Role
The successful candidate will be responsible for managing a team of Loan Administration, Payments, and Sanctions Screening professionals working night shifts. They will also liaise with client personnel to resolve issues arising, ensure Key Performance Indicators (KPIs) are met, and drive internal reviews to maintain controls and procedures aligned with internal policies and external regulatory requirements.
Key Responsibilities
- Manage a team of professionals working night shifts under Loan Administration, Payments, and Sanctions Screening.
- Liaise with client personnel to resolve issues arising.
- Ensure KPIs are observed and efforts are aligned to meet required expectations.
- Drive internal reviews to ensure controls and procedures are updated and fully compliant.
- Guide, motivate, and develop team members.
- Manage teams to be vigilant on transactions processed timely, accurately, efficiently, and within prescribed limits.
- Responsible for managing day-to-day operations, including distributing workloads amongst team members.
- Constantly review team's and individual performance against objectives and goals set.
- Support and assist in managing operational risk within respective teams.
- Identify and resolve business technical issues with system support groups.
- Communicate clear instructions to team members.
Requirements
- University degree or diploma in a relevant field.
- At least 5-10 years of working experience with banking operations and in managing/coordinating a team.
- Strong knowledge of Market Operations specifically Commercial Loans, Settlement, Payments, and Securities Services governing rules and policies.
- Familiar with Compliance, Sanction, and Regulatory policies.
- Ability to work under pressure, handle multiple priorities, and lead a team.
- Meticulous and detail-oriented.
About Us
Commerz Global Service Solutions is a leading provider of financial services. We offer a range of products and services designed to meet the needs of our clients. Our team is dedicated to providing exceptional service and support to our clients.
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