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Senior Executive, Property Management

4 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Wing Tai Malaysia Property Management Sdn Bhd Full time
Senior Executive, Property Management & Customer Service

Direct message the job poster from Wing Tai Malaysia Property Management Sdn Bhd

Responsibilities:

  • Provides customer service between Landlord (HM) and Tenants and resolves complaints lodged
  • Unit readiness for vacant possession to residents - familiar with handover procedures
  • To handle check-in/ out and related documents
  • Defects management - to check on defects/ repairs and key into the DMS system
  • Vacant unit maintenance - cleaning and ventilation
  • Expenses monitoring - tracking budget, memo/purchase order preparation, and payments
  • Involved in monitoring concierge team and resident activities
  • Proper filing/record of documentation

Job Requirements:

  • Possess a Diploma in hospitality/ property management or administration
  • Minimum 4 years experience in customer service in the hospitality or property sector
  • Customer-responsive and action-oriented
  • Quick response to complaints received and able to resolve issues effectively
  • Practical and able to take complaints from difficult residents

Jobs Highlights:

  • Staggered work schedule
  • 5 minutes of easy access to the LRT station
  • Harmonious working culture

Seniority level: Associate

Employment type: Full-time

Job function: Customer Service and Administrative

Industries: Real Estate and Hospitality

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