Lead ServiceNow Consultant, ITSM
7 days ago
Join us in this role where you'll play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform. We need you in IT to help us develop and deliver sustainable world-class IT solutions.
Welcome to Service Operations APAC Competence Center
You'll be part of our in-house ServiceNow team where you, together with your colleagues, will be responsible for ensuring both the stable operations and continuous development of the platform to enable the full potential of ServiceNow. You'll act as a developer, sparring and dialoguing with end-users and architects. You'll also design best practice solutions, create requirement specifications, and shape and optimise our daily operations through ServiceNow, all of which you'll do within an agile team in Ørsted IT. As a team, we are a fun and supportive, global and collaborative team, working together in one of Orsted's core platforms.
You'll play an important role in:
- operating and developing the ServiceNow platform, developing new features and solving production tickets, while engaging in dialogue with the business to understand objectives, discuss possibilities, and solution design whilst ensuring requirements specification
- participating in designing automated workflows using REST API, Flow Designer, Integration Hub, and Workflow Editor, in line with established standards
- participating in the implementation of enabling solutions, incl. but not limited to process automation workflows, integrations with related components, e.g., Azure, SAP, CMDB, LDAP, web services
- working with the product owner, scrum master, and other cross-functional stakeholders to guide and co-define development tasks, while supporting and sharing knowledge with the ServiceNow colleagues
- designing ITSM solutions, managing ServiceNow code quality control processes and routines, while ensuring/advising/promoting ITIL practices and ITSM methodology are followed with ServiceNow colleagues.
To succeed in the role, you:
- have experience with developing and updating ITSM modules incl. Incident, Problem, Change, Service Requests, Knowledge, Reports & Dashboards, Security Operations, and integrations like LDAP, SSO, REST API & SOAP etc
- have knowledge of JavaScript, XML, and structural programming concepts as well as familiarity with UI, SQL, HTML, and CSS.
- have experience leveraging MID servers for integration and automation with strong problem-solving skills, and with the ability to troubleshoot and resolve complex platform and integration issues
- can work in a fast-paced, global environment while leveraging IT Service Management best practices and operating the ServiceNow platform as a shared service on behalf of the organization
- are a team player with a customer and results-oriented mindset and can-do attitude, while designing and implementing complex workflows using Flow Designer and Workflow editor
- are fluent in both written and oral English.
Shape the future with us
Send your application to us as soon as possible. We'll be conducting interviews on a continuous basis and reserve the right to take down the advert when we've found the right candidate.
-
Lead ServiceNow Consultant, ITSM
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted AS Full timeJoin us in this role where you'll play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform. We need you in IT to help us develop and deliver sustainable world-class IT solutions.Welcome to Service Operations APAC Competence CenterYou'll be part of our in-house ServiceNow team where you,...
-
Lead ServiceNow Consultant, ITSM
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeJoin us in this role where you'll play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform. We need you in IT to help us develop and deliver sustainable world-class IT solutions.Welcome to Service Operations APAC Competence CenterYou'll be part of our in-house ServiceNow team where you,...
-
Lead ServiceNow Consultant, ITSM
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeJoin us in this role where you'll play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform. We need you in IT to help us develop and deliver sustainable world-class IT solutions.Welcome to Service Operations APAC Competence CenterYou'll be part of our in-house ServiceNow team where you,...
-
ServiceNow Consultant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeAbout Ørsted:Ørsted is a pioneering energy company dedicated to powering a sustainable future. We're committed to reducing carbon emissions and accelerating the transition to renewable energy.The Role:We're seeking a highly skilled ServiceNow ITSM Solution Developer to join our ServiceNow team. As a key member of our team, you'll play a vital role in...
-
ServiceNow ITSM Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted AS Full timeOverview of Ørsted A/SWe are a global leader in renewable energy, and our mission is to create a world that runs entirely on green energy. As a ServiceNow ITSM Specialist, you will be part of our team responsible for maintaining the stability of operations and developing global solutions for the ServiceNow platform.
-
ServiceNow ITSM Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeJob DescriptionAs a ServiceNow ITSM Specialist, you will be responsible for operating and developing the ServiceNow platform, developing new features, and solving production tickets while engaging in dialogue with the business to understand objectives and discuss possibilities.You will participate in designing automated workflows using REST API, Flow...
-
ServiceNow ITSM Solution Developer
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeAt Ørsted, we're seeking a talented individual to join our ServiceNow team as a ServiceNow ITSM Solution Developer. This role is an excellent opportunity to shape the future of our IT operations and develop truly global solutions for the ServiceNow platform.About the Role:We need you to play a key role in maintaining stability of operations and developing...
-
ServiceNow Solutions Architect
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swift Software Full timeKey ResponsibilitiesDesign and Implement ITSM Processes: Develop, implement, and maintain IT service management processes that align with ITIL best practices and meet business requirements.Optimize ITSM Processes: Continuously identify opportunities for process improvements and optimize ITSM processes to increase efficiency, reduce manual tasks, and enhance...
-
Senior Solution Consultant ServiceNow
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Basf venezolana, s.a. Full timeDigital Hub Kuala Lumpur attracts, inspires, and develops diverse talents who will elevate BASF's digital journey.As one of the world's largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe, is part of the technology powerhouse driving...
-
ITSM Process Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full timeAbout the Role:As an ITSM Process Manager at SWIFT, you will be responsible for driving the successful execution and continuous improvement of ITIL-based ITSM processes. This includes designing, implementing, and optimizing ITSM processes to ensure that IT services are delivered smoothly, efficiently, and in line with business expectations.Your...
-
ServiceNow Developer
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeAbout Us">Oerted is a leading global developer and supplier of offshore wind farms. We're a company that's passionate about reducing carbon emissions and promoting sustainable energy solutions.">Job Title">As a Global IT Operations Expert, you'll play a key role in maintaining the stability of our operations and developing global solutions for the ServiceNow...
-
ITSM Process Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full timeABOUT USWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We were...
-
Enterprise Account Development Lead
12 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Servicenow Full timeCompany Overview:ServiceNow is a global market leader in the software industry, with over 8,100 customers worldwide, including 85% of the Fortune 500. Founded in sunny San Diego, California in 2004, our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.Job...
-
ITSM Process Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swift Software Full timeWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We were established...
-
Global ServiceNow Developer
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted AS Full timeJob Description:Design and implement complex workflows using Flow Designer and Workflow Editor.Leverage MID servers for integration and automation with strong problem-solving skills.Work in a fast-paced, global environment while leveraging IT Service Management best practices.Collaborate with cross-functional stakeholders to guide and co-define development...
-
ITSM Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeCompany Overview">">Oerted is a global leader in renewable energy, and we're looking for an expert to join our team.">We're a company that's passionate about making a difference in the world, and we're committed to reducing carbon emissions and promoting sustainable energy solutions.">">Job Description">In this role, you'll play a key part in maintaining the...
-
Lead ServiceNow Developer
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swift Software Full timeLead ServiceNow DeveloperLocation: Kuala Lumpur, MalaysiaPosted: 2 Days AgoJob Requisition ID: 2024-12847About the RoleAs part of its Technology Platform strategy, Swift is rapidly expanding its ServiceNow implementation to help teams work better while eliminating redundancy and inefficiency for the product tribes and our internal customers. In this context,...
-
IT Service Delivery Excellence Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swift Software Full timeAbout the RoleThis exciting opportunity exists within our organization's Operations team, where we're looking for an exceptional individual to lead the design, implementation, and optimization of IT service management processes. As an IT Service Delivery Excellence Lead, you will play a pivotal role in ensuring that our IT services are delivered smoothly,...
-
Lead ServiceNow Developer
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full timeAbout the RoleAs part of its Technology Platform strategy, Swift is rapidly expanding its ServiceNow implementation to help teams work better while eliminating redundancy and inefficiency for the product tribes and our internal customers. In this context, the company is looking for an experienced ServiceNow software engineer to enhance the ServiceNow...
-
Enterprise Account Executive, FSI
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia ServiceNow Full timeEnterprise Account Executive, FSI (Based in Kuala Lumpur)Full-timeEmployee Type: RegularRegion: APAC - Asia PacificWork Persona: FlexibleIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing...