Assistant Manager, Demand Planning
1 week ago
Location: Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Sales
Requisition Number: 175353
Job Summary:
- Actively lead improvements in demand forecasting by embedding S&OP process within demand planning and business partners.
- Identify opportunities, risks, and best practices, and disseminate to colleagues.
- Manage and facilitate product demand forecasting for mid-long term horizon, incorporating various sources (e.g., sales, marketing, market & statistics) to achieve the budget and desired service level and other key KPIs.
- Main driver of S&OP process.
General Responsibilities:
- Oversee demand planning and management processes for new and existing products.
- Develop and execute product demand plans to meet organizational goals.
- Provide support in developing seasonal demand forecasts and anticipate customer reactions to promotions and discounts.
- Develop demand forecasts based on demand patterns and business trends, understanding high-level/global awareness impact to demand forecasting.
- Work with customers, sales team, client management, and supply chain management to improve forecast accuracy.
- Maintain demand plan to ensure cost-effectiveness and meet customer demands.
- Assist in risk assessment and mitigation activities (ROI/past performance).
- Monitor offtake vs forecast committed for the current month.
- Work closely with stakeholders to resolve any demand-related queries and issues in a timely manner.
- Schedule monthly forecast meetings with relevant stakeholders.
- Identify opportunities to meet customer demands during constrained supply.
- Maintain demand planning processes and systems to improve forecasting accuracy.
- Identify areas of improvement and recommend action plans.
- KPI is forecast accuracy and forecast bias; conduct in-depth root cause analysis.
- Manage the SKU rationalization process.
- Key member of S&OP process, onboarding clients to S&OP.
Functional Skills and Knowledge:
- Work as a team member to ensure effective delivery of team goals.
- Drive self-learning and improvement in the area of forecasting and DKSH behaviours as part of continuous learning.
- Demonstrate strong understanding and practice of the Sales & Operation Planning (S&OP) process.
- Demonstrate advanced understanding of demand forecasting methodology/tools.
- Demonstrate strong analytical and quantitative skills.
- Demonstrate business/commercial acumen skills and consumer goods market understanding.
- Demonstrate proficiency in office productivity tools (e.g., Excel, Word, and PowerPoint).
- Demonstrate fluency in English, both written and spoken.
- Demonstrate strong understanding of supply chain management.
- Demonstrate working knowledge of SAP.
- Demonstrate strong stakeholder management, active business partnering role, and negotiation skills.
Education:
Diploma/certificate in business, supply chain, logistics, or related field.
Work Experience:
Minimum three to five years' experience in a similar role.
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