Demand Planning Lead

1 week ago


Petaling Jaya, Selangor, Malaysia DKSH Group Full time
Job Summary:

This role involves leading improvements in demand forecasting by embedding the S&OP process within demand planning and business partners.

You will identify opportunities, risks, and best practices, and disseminate to colleagues. Your main focus will be on managing and facilitating product demand forecasting for mid-long term horizon, incorporating various sources (e.g., sales, marketing, market & statistics) to achieve desired service level and other key KPIs.

Main Responsibilities:

  • Oversee demand planning and management processes for new and existing products.
  • Develop and execute product demand plans to meet organizational goals.
  • Provide support in developing seasonal demand forecasts and anticipate customer reactions to promotions and discounts.
  • Work with customers, sales team, client management, and supply chain management to improve forecast accuracy.
  • Maintain demand plan to ensure cost-effectiveness and meet customer demands.
  • Assist in risk assessment and mitigation activities.
  • Monitor offtake vs forecast committed for the current month.
  • Work closely with stakeholders to resolve any demand-related queries and issues in a timely manner.

Functional Skills and Knowledge:

  • Drive self-learning and improvement in the area of forecasting and DKSH behaviours as part of continuous learning.
  • Demonstrate strong understanding and practice of the Sales & Operation Planning (S&OP) process.
  • Demonstrate advanced understanding of demand forecasting methodology/tools.
  • Demonstrate strong analytical and quantitative skills.
  • Demonstrate business/commercial acumen skills and consumer goods market understanding.
  • Demonstrate proficiency in office productivity tools (e.g., Excel, Word, and PowerPoint).
  • Demonstrate fluency in English, both written and spoken.
  • Demonstrate strong stakeholder management, active business partnering role, and negotiation skills.


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