Insurance Operations Specialist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lancesoft Malaysia Full time

Job Title: Insurance Operations Specialist

Length of assignment: 12 Months

Working days/hours: Monday – Friday, 9am – 6pm

Eligibility Criteria
  1. 2-4 years of relevant experience in Insurance sector and/or the Financial Sector.
  2. Previous Customer Master Data experience is highly desirable.
  3. Manages account setup through integrated processes and systems, handling prospect/client account tasks.
  4. Sets up, amends, and reviews customer numbers for trade/insurance counterparties in internal databases.
  5. Issues customer numbers in Marsh systems for all Asian countries except Japan.
  6. Supports the COB Relationship Manager in maintaining client servicing preferences and providing status updates.
  7. Liaises with regional/global teams for further research and updates to the master repository.
  8. Conducts sanction screening and entity matching to meet KYC requirements and prevent duplicates.
  9. Ensures data accuracy in the customer management database and manages document filing.
  10. Acts as a stakeholder contact for internal policies, client onboarding, and data standards.
  11. Leads projects, process improvements, and performs UAT for system changes.
Seniority level

Associate

Employment type

Full-time

Job function

Business Development, Finance, and Quality Assurance

Industries

Insurance, Insurance Agencies and Brokerages, and Insurance Carriers

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