IT Support Administrator

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lion & Lion Full time

Lion & Lion Damansara Heights, Federal Territory of Kuala Lumpur, Malaysia

IT Support Administrator

About Us
Lion & Lion is an award-winning, digital agency operating in Asia focusing on delivering impact to their clients businesses with an integrated, data-driven and strategically led approach to digital marketing. With offices in Kuala Lumpur, Singapore, Jakarta, and Taipei, and more than 120 digital experts, Lion & Lion has a prestigious and growing portfolio of clients.

Your Role

  • Responsible as the main subject matter expert in IT administration of Lion & Lion
  • Offers technical support to users by responding to questions and training needs regarding hardware and software
  • Troubleshoots common issues and suggest solutions where appropriate
  • Maintains LAN performance and workstations
  • Identifies problems and guides users through corrective steps
  • Improves system performance by solving problems and recommending effective changes
  • Identifies issues and provides solutions of IT infrastructure, security and network needs of the business
  • Manages and controls the IT hardware list and stock
  • Liaises with various vendors for quotes and purchase orders

Your Profile

  • Fresh graduates are encouraged to apply
  • A minimum of Diploma / Professional Certificate in related field
  • Strong computer skills and the ability to troubleshoot and diagnose problems
  • Familiarity with both PC and Mac hardware and software
  • Knowledge of Google suite and ability to train on this
  • An excellent problem solver with strong analytical skills
  • Broad LAN knowledge and experience with network repairs and analysis
  • In-depth understanding of a wide variety of operating systems
  • High focus on quality and customer satisfaction
  • Attention to detail
  • Ability to communicate in a professional manner
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Internet Publishing
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