IT Support Administrator
3 days ago
Lion & Lion Damansara Heights, Federal Territory of Kuala Lumpur, Malaysia
IT Support AdministratorAbout Us
Lion & Lion is an award-winning, digital agency operating in Asia focusing on delivering impact to their clients businesses with an integrated, data-driven and strategically led approach to digital marketing. With offices in Kuala Lumpur, Singapore, Jakarta, and Taipei, and more than 120 digital experts, Lion & Lion has a prestigious and growing portfolio of clients.
Your Role
- Responsible as the main subject matter expert in IT administration of Lion & Lion
- Offers technical support to users by responding to questions and training needs regarding hardware and software
- Troubleshoots common issues and suggest solutions where appropriate
- Maintains LAN performance and workstations
- Identifies problems and guides users through corrective steps
- Improves system performance by solving problems and recommending effective changes
- Identifies issues and provides solutions of IT infrastructure, security and network needs of the business
- Manages and controls the IT hardware list and stock
- Liaises with various vendors for quotes and purchase orders
Your Profile
- Fresh graduates are encouraged to apply
- A minimum of Diploma / Professional Certificate in related field
- Strong computer skills and the ability to troubleshoot and diagnose problems
- Familiarity with both PC and Mac hardware and software
- Knowledge of Google suite and ability to train on this
- An excellent problem solver with strong analytical skills
- Broad LAN knowledge and experience with network repairs and analysis
- In-depth understanding of a wide variety of operating systems
- High focus on quality and customer satisfaction
- Attention to detail
- Ability to communicate in a professional manner
- Entry level
- Full-time
- Information Technology
- Internet Publishing
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