Senior Marketing Co-Ordinator
1 week ago
About the role
We are seeking an experienced Senior Marketing Co-Ordinator to join our dynamic team at CS Progyms Pharmaceutical Sdn Bhd in Rawang, Selangor. In this full-time role, you will be responsible for planning, executing, and coordinating all marketing & logistic activities to support the company's growth objectives.
What you'll be doing
- Marketing Order Processing
- Logistic and Delivery Coordination
- Handling company website communication channels including calls, emails, Whatsapp, social media (Facebook, Instagram, Tiktok), as well as Google Reviews.
- Stock Monitoring
- Providing accurate information and assistance to customers regarding company products, orders and services. To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution.
- To collaborate with cross-functional teams, including warehouse, retail e-commerce, purchasing departments to resolve customer issues and improve service delivery.
- To keep detailed records of customer interactions, transactions, inquiries, and complaints using designated software/system.
- To stay informed about E-commerce products, in-store products, promotions, policies, and procedures to provide accurate and up-to-date information to customers.
- To undertake any other duties and responsibilities requested by the management as and when required.
Job Requirements
- Candidate must possess at least SPM or Diploma in any related field
- Required language(s): English and Bahasa Malaysia. Able to communicate in Mandarin will be a plus point.
- Fresh graduates / entry level applicants are encouraged to apply
- Able to perform the task independently with minimum supervision.
- At least 3 years of working experience in Marketing/Customer Service/Logistic or equivalent.
- Good communication skills, coordination and negotiation skills, strong sense of teamwork, and strong execution of work initiative
What we offer
At CS Progyms Pharmaceutical Sdn Bhd, we are committed to providing our employees with a rewarding and supportive work environment. Our comprehensive benefits package includes:
- Competitive salary and performance-based bonuses
- Opportunities for professional development and career advancement
About us
CS Progyms Pharmaceutical Sdn Bhd is a leading pharmaceutical company dedicated to improving the health and well-being of our community. With a strong focus on innovation and quality, we are committed to developing and distributing high-quality pharmaceutical products that make a positive impact on people's lives. Join our team and be a part of our mission to transform the healthcare landscape.
Apply now to become our next Senior Marketing Co-Ordinator
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