Senior Application Support Analyst

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Digital Omnis Consulting Full time
Senior Application Support Analyst (Contract)

We are looking for a Senior Application Support Analyst to work in a leading local bank on a 12-month contract. If you have a strong background in application support, enjoy troubleshooting, and have experience with banking systems, this could be the perfect opportunity for you

About the Role

Provide technical support and maintenance for banking applications. Troubleshoot and resolve application, server, and database issues efficiently. Work closely with internal teams and vendors to ensure smooth system operations. Perform incident management, root cause analysis, and system enhancements as needed. Ensure adherence to banking security policies and best practices.

Responsibilities

  1. Provide technical support and maintenance for banking applications.
  2. Troubleshoot and resolve application, server, and database issues efficiently.
  3. Work closely with internal teams and vendors to ensure smooth system operations.
  4. Perform incident management, root cause analysis, and system enhancements as needed.
  5. Ensure adherence to banking security policies and best practices.

Required Skills

  1. Proficiency in jQuery, JBoss Server, and Microsoft SQL Server.
  2. Strong experience in application support and troubleshooting.
  3. Familiarity with banking systems and financial applications (preferred).
  4. Ability to analyze and resolve technical issues under tight deadlines.
  5. Excellent communication skills to work effectively with stakeholders.
Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

Banking

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