Business Development Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full time
Business Development Manager (Corporate Direct)

GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Job Purpose

To assist superior to activate, grow and expand productivity of Employee Benefits Scheme and to retain renewal business via direct distribution and bank partnership.

The Role:

  1. Collaborate with superiors to plan and execute strategies for achieving personal sales targets by developing renewal and new business.
  2. Drive business development of Group Insurance – Employee Benefits through direct distribution channel and bank partnership to meet business targets.
  3. Monitor sales performance and key initiatives, preparing weekly sales reports.
  4. Oversee day-to-day distribution support and activities for existing corporate clients.
  5. Build and maintain professional relationships with clients and partners, ensuring a high level of service delivery and customer satisfaction.
  6. Assist in organizing events, employee briefings, presentation on claims utilization review for corporate clients.
  7. Ensure seamless implementation of policy processes, including enrolment, briefing, setup and billing.
  8. Lead efforts to follow up on outstanding premiums and claim recovery.
  9. Collaborate proactively and transparently with internal teams (Operations, Finance, Claims) to optimize customer experience.
  10. Participate in projects or initiatives to expand and grow the employee benefits business.
  11. Promote a positive culture and uphold behavioral expectations within the department or division.
  12. Adhere to Credit Control Procedures (CCP).
  13. Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
  14. Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
  15. Highlight any potential concerns/risks and proactively shares best risk management practices.
  16. Other responsibilities entailed.

The Person:

  1. Bachelor's degree in Marketing, Business, Administration, Insurance, or equivalent.
  2. Minimum of 5 - 7 years' experience in a sales-related role.
  3. Strong customer focus with the ability to build and maintain relationships across the organization and externally.
  4. Proven track record in sales, marketing, or business development with excellent interpersonal, communication and networking skills.
  5. Skilled at handling complaints and requests with urgency, maintaining impartiality and objectivity.
  6. Willingness to work flexible hours, including weekends, public holidays or after office hours for training, product launches or special events.
  7. Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  8. Excellent ability to communicate, present, persuade and influence effectively at all levels of the organization.
  9. Strong sales and customer service skills, with the ability to assess client needs, provide quality services and uphold high standards.
  10. Self-motivated, resilient and capable of thriving in a challenging and fast-paced environment.
  11. High level of integrity, takes accountability of work and good attitude over teamwork.
  12. Takes initiative to improve current state of things and adaptable to embrace new changes.

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

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