Manager, Middle Office Operations, Fund Reconciliation
4 days ago
- Full-time
- Rank: Associate Director
- Employment Type: Permanent Full Time
About MUFG Investor Services:
Experience something Brilliantly Different with a career at MUFG Investor Services. In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. We're in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
Responsibilities:- Management of a team of 5 to 10 people that will operate & oversee reconciliation technology to deliver a full reconciled gross NAV.
- Recruitment & ongoing management of staff.
- Play a lead role in onboarding new business into the team.
- Delivery periodic KPI reporting.
- Ensure client SLA's are strictly adhered to.
- Develop and maintain relationships with client service teams & hedge fund clients.
- Ownership, management and resolution of all client & internal client queries.
- Initiate frequent, proactive communication with internal clients to verify levels of satisfaction and demonstrate proactive service.
- Ensure all professional relationships internal and external are maintained at the highest level.
- Awareness of the needs of clients and an ability to deliver an excellent client service.
- An analytical mind and a willingness to embrace new technologies to identify new solutions & inefficient processes.
- Excellent communication and interpersonal skills.
- Strong knowledge of financial products such as equities, bonds, forwards, futures, options and OTC products essential.
- Proven investigative, analytical and problem solving skills.
- Well organized with strong time management skills.
- University degree in Finance, Accounting, Business, Science, Information Technology, Mathematics or other quantitative field is a minimum.
- Minimum of 5 years of experience in financial services industry and minimum 3 years supervising staff.
At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.
MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.
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