Contact Strategy Analyst

You will work with the senior leadership to conduct analysis and formulate recommendations to facilitate decision-making, co-develop plans to implement strategic priorities, and support implementation of strategies.The responsibilitiesConduct research and due diligence into strategic and tactical opportunities, including through conducting quantitative and...

**Unlock Your Potential with American Express**">">As a Workforce Planning Analyst, you'll play a critical role in shaping the future of customer experience at American Express. You'll work closely with cross-functional teams to develop and implement workforce management strategies, optimize contact center operations, and drive business growth.About the...

Shopee Merchant Planning AssociateWe are seeking a skilled Business Strategy Analyst to join our team at Shopee. As a key member of our merchant planning department, you will be responsible for overseeing investments and identifying opportunities for growth.Develop and implement business strategies to drive revenue growth and improve operational...

Maybank WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaLead Architecture Strategy AnalystJob Overview:The Lead Architecture Strategy Analyst will support the analysis of market IT trends in the banking industry and internal IT trends and incidents. The role includes preparing presentation slides, working with stakeholders to gather data, and...

About usExcelerate is a skills transformation organisation that equips workforces with future skills. We learn organisations' and individuals' future skills needs, design learning solutions covering a breadth and depth of skills, and deliver transformational learning experiences.We believe skills are vital to thriving in an evolving workplace landscape. ~500...

Maybank WP, Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaLead Architecture Strategy AnalystJob Overview:The Lead Architecture Strategy Analyst will support the analysis of market IT trends in the banking industry and internal IT trends and incidents.Key Responsibilities:Assist in analyzing market IT trends in the banking industrySupport the...

Sr. Merchant Planning AnalystIn this role, you will be responsible for tracking the merchant dashboard to identify functional or product gaps and initiating transformational projects or initiatives.As a Sr. Merchant Planning Analyst, you will also oversee merchant investments, design and coordinate efforts for business expansion, and participate in...

Business & Strategy Analyst (Supply) - ShopeeFoodAbout The TeamThe Budgeting and Planning team is a strategic unit looking into analyzing merchant performance in the ShopeeFood business and providing recommendations to tap into opportunities that may arise from the studies. As a member of the team, you are required to have a strong affinity for data, project...

About the RoleThe Compensation Strategy Analyst will play a key role in designing and administering compensation programs to ensure they are competitive and aligned with global guidelines. The successful candidate will assist in salary survey participation, job leveling systems, bonus design and administration, and merit design and administration.This...

Business Analyst - CRM and Contact CenterOliver James Associates Kuala Lumpur, MalaysiaPosted 3 days ago | Hybrid Job | Permanent | BenefitsPosition: CRM and Contact Center Business AnalystLocation: Regional Office, Leading International Insurance CompanyType: Full-timeAbout UsOur client is a leading international universal insurance provider with a strong...

About UsAt Swift, we're the leading provider of secure financial messaging services. Headquartered in Belgium, we serve the global economy with a reliable, safe and secure approach that our community trusts. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.We innovate diligently, test exhaustively, then...

Position at Confluent Malaysia Sdn. Bhd.With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every...

Job DescriptionThe primary goal of this position is to drive earlier and higher collections by developing effective contact strategies. This involves analyzing behavioral scores, champion-challenger categories, communication types, and content assigned to customers.You will be responsible for assessing quality of data, removing or cleaning of data, and...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from TENTEN PartnersExciting Opportunity: Business Analyst – CRM SalesforceAre you an experienced Senior Business Analyst with expertise in CRM Salesforce and Contact Center Technologies? Join a prestigious MNC Financial Institution in Kuala Lumpur, Malaysia, and...

Pricing Position:We are seeking a highly skilled Senior Pricing Analyst to join our team. The ideal candidate will have experience in data analytics, business analysis, or similar quantitative analysis, with a strong understanding of pricing strategies and their impact on business growth.

Job Title: Revenue Analyst (Analyst/Sr. Analyst)Client Location: MalaysiaContract Type: Full-Time ContractAbout the Role:One of our clients is seeking a Revenue Operations Analyst / Senior Analyst to enhance their revenue processes and operational efficiency. This role bridges sales, marketing, and customer success, ensuring effective lead management, CRM...

Job DescriptionAs a Finance Analyst / Senior Finance Analyst at Informa Markets, you will be responsible for analysing financial data to inform business decisions and drive growth. You will work closely with our senior management team to develop and implement strategies that deliver results.

Job SummaryWe are seeking a highly skilled Strategy Analyst to join our team at Excelerate Sdn.The successful candidate will have a strong background in business analysis and a proven track record of delivering results-driven solutions.Key ResponsibilitiesDeveloping and implementing strategic plans to drive business growth and profitability.Conducting...

Key ResponsibilitiesThe Marketing Analyst will be responsible for analyzing data to inform marketing strategies and optimize campaign performance.This includes tracking key performance indicators (KPIs), identifying trends and areas for improvement, and providing actionable recommendations to stakeholders.

Research Analyst, ResearchApplyLocations: Kuala LumpurTime Type: Full timePosted on: Posted 4 Days AgoJob Requisition ID: JR000876Position Description:The Research Analyst provides stock coverage on assigned clients in Malaysia. Reporting to the Head of Research, the Research Analyst provides recommendations based on thorough analysis and company insights....