MSB Expert Lead

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Haleon Full time

Time left to apply End Date: January 19, 2025 (23 days left to apply)

Job requisition id: 527739

Hello. We're Haleon, a new, world-leading consumer health company. Together, we're improving the everyday health of billions of people by growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum.

About the Role

We are hiring for MSB Expert Lead who will be responsible for defining and leading the overall strategy, capability-building, and execution of Expert and Marketing Strategy for Haleon Malaysia Sdn. Bhd.

In this role, you will be:

  • Accountable for setting the medical marketing strategy for Haleon brands and ensuring implementation of the commercial strategy to HCPs.
  • Leading a team to ensure Haleon wins market share, achieves recommendation targets, and builds trusting and credible relationships with our Healthcare Professionals and Health Organizations.
  • Partnering with Commercial, Marketing & Area organizations to develop Expert programs that align with and support overall business goals.
  • Integrating market, patient journey, and HCP insights into channel strategy creation and area business planning.
  • Delivering strong external relationships with Key External Experts, Health Organizations, and industry partners to drive joint partnerships.
  • Leading high-performing teams through effective talent management and coaching.
  • Driving omnichannel transformation of marketing to HCPs through digital leveraging on digital data and analytics to optimize ROI.
  • Driving Expert Field Force Effectiveness and capability-building programs.
  • Collaborating closely with Marketing and Sales Teams to integrate Expert Marketing into the commercial strategy.
  • Accountable for achieving and monitoring Expert KPIs.
  • Leading the implementation and achievement of advocacy project learnings.

Qualifications and Skills

  • 8 years of experience in Expert Team Management including KA and Field Sales Management, ideally in FMCG, Consumer Healthcare, or Pharma industry.
  • Advanced understanding of patient and expert insights in the FMCG industry.
  • Strong commercial and financial acumen, negotiation, influencing, and communication skills.
  • Proven ability to manage high levels of complexity and pressure in a changing environment.
  • Results orientation, resilience, problem-solving, and decision-making skills.
  • Experience in direct negotiations with key accounts is considered an asset.
  • Analytical skills - the ability to analyze industry competitors through the use of available data.
  • Development of all staff ensuring continuous learning and implementation of best practices.
  • Coaching and developing direct reports.
  • Identifying training and development needs through regular check-ins.

Equal Opportunity Statement

At Haleon, we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives and promotes fair and equitable outcomes for everyone. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Please note that if you are a US Licensed Healthcare Professional, Haleon may be required to capture and report expenses incurred on your behalf during the interview process.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon, please let your recruiter know by providing a description of specific accommodations you are requesting.

Who are we?

Hello. We're Haleon, a new world-leading consumer healthcare company. Together, we're improving everyday health for millions of people by growing and innovating our global portfolio of category-leading brands.

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