Business Systems Expert

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full time

We are looking for a Business Systems Expert to join our team at American President Lines.

Company Overview

Our company serves more than 420 ports worldwide on five continents. We offer a range of new shipping, land, air, and logistics solutions to our customers.

As a Business Systems Expert, you will be responsible for analyzing EDI requirements in the shipping domain and effectively on-boarding/maintaining CMA CGM EDI Partners.

Main Responsibilities:

  1. Collect and analyze EDI requirements from business stakeholders.
  2. Provide expert advice during the scoping phase, reviewing and validating EDI specifications.
  3. Work with internal teams and vendors to drive EDI partner boarding and enhancements, closely monitoring progress.
  4. Ensure timely status updates on on-boarding/enhancement progress to business teams.
  5. Participate in testing phases and assist business users during user acceptance tests.
  6. Lead critical incidents and coordinate investigations.
  7. Monitor system performance and lead action plans to improve it.

Requirements:

  • A degree in Computer Science, Information Systems, or related discipline from a reputable institution.
  • 5-7 years of experience in supporting time-critical EDI applications, preferably in shipping or logistics.
  • Proven track record in managing multiple medium-to-complex IT projects with business users and internal teams.
  • Clear understanding of EDI formats like EDIFACT, ANSI/X12, and ability to translate implementation guides to logical specifications.


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