Associate Consultant Intern, 2025

3 weeks ago

Kuala Lumpur, Malaysia Mastercard, Inc. Full time

Associate Consultant Intern, 2025 - Malaysia

**Our Purpose**

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

**Title and Summary**

Associate Consultant Intern, 2025 - Malaysia

Associate Consultant Intern - 2025

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

Make an Impact as an Associate Consultant Intern

As an Associate Consultant Intern, you will collaborate within small teams to help some of the world's biggest brands answer and often implement solutions for their most challenging strategic questions. You will immediately create meaningful contributions through taking ownership of deliverables and building external relationships with clients. Focusing on technology and data, you will gain broad exposure to a range of industries, including financial services, retail, restaurants, hospitality and more.

As an Associate Consultant Intern, you will:

- Participate in volunteer and team building experiences
- Gain exposure to our leadership team through networking sessions and speaker series
- Begin to build relationships with clients to understand their business needs, seek strategic solutions and guide impactful decisions
- Grow by receiving hands-on mentorship from an experienced management team.
- Have an opportunity for meaningful contributions
- Collaborate with colleagues across different areas of the organization and gain exposure to business development, account management, and product management

We are looking for passionate and talented professionals, who share our vision for helping our customers with their most urgent business need. We are recruiting for 3 career tracks that make up our team:
Business Experimentation

Leverage Mastercard's industry-leading predictive analytics platform, Test & Learn®, and SQL to run data-backed business experiments for our clients. Consultants focus on data science-based solutions to provide insights on various business initiatives, including product launches, marketing campaigns, customer loyalty, and pricing across various industries that touch many Fortune 500 companies. Partner directly with clients to share findings and help determine which ideas are effective, as well as where, when, and how to implement them.

Sampling of questions we help our customers answer:
Where should a retailer open new stores to maximize profitability and minimize the cannibalization of nearby omnichannel sales?

What bonus should be provided to someone opening a credit card account to entice them to use the card regularly?

Team members will typically support 2-4 clients concurrently, and develop a deep understanding of client business challenges through longer term engagements (typically lasting 1-2 years).

Marketing

Develop strategies and lead implementation of marketing campaigns and engagements; evaluate results to drive performance on behalf of Mastercard's clients. Provide deep direct marketing expertise across channels, leveraging customer, behavioral and transactional data and defining tangible results to both the client and Mastercard.

Sampling of questions we help our clients answer:
How does a fintech client optimize new customer acquisition and existing customers' life cycle value through effective targeting and communications?

How does a retail client drive foot traffic into store post-covid and/or optimize their ecommerce website to increase basket-size and average spend per customer?

How can a large financial institution best execute on a portfolio conversion - for example, after purchasing another issuer's portfolio - including components like internal and external communications, market launch, and more?

Team members typically support 1-3 projects from any domain and build fundamental marketing and consulting toolkit.

Strategy & Transformation

Guide clients through strategic, tactical, operational, and transformational challenges to enhance performance and operations. Our engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation. Working with clients from various industries, many S&T engagements directly

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