Customer Service Representative
2 weeks ago
Job Description: - Being the voice of our players within our fast-growing PC and mobile gaming studio. - Working creatively across multiple projects and platforms at the same time. - Staying on track with game updates, implementing procedures to support players about upcoming topics when needed. - Your day-to-day work consists of communicating with players and solving their problems, such as lost accounts or questions regarding game details, and providing excellent customer service. - You will also deliver player feedback and bugs reported by players to our game teams and support them to provide solutions. - You will work closely with our internal teams to stay up to date on new and upcoming features. Requirements: - University Degree in a relevant field (such as communications, marketing). - A passion for delivering excellent customer service. - Excellent communication skills in English+Arabic (both spoken and written). - Ability to take responsibility and thrive in an autonomous working environment. - Previous experience in a similar role in the gaming industry (or less experience but a good attitude and motivation to learn). - Customer support and/or community management experience. - Ability to learn quickly and adapt your new knowledge and skills into your work. - Experience of working with CRM systems like Zendesk and Helpshift.
UBASE established U BASE ASIA and opened Menara Ken Center with about 500 seats located in Kuala Lumpur, Malaysia. Through the establishment of U BASE ASIA, UBASE is realizing customer satisfaction throughout the world as Korea's No. 1 contact center outsourcing exporter based on Southeast Asia.
Bachelor's or Equivalent
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wing Tai Fashion Sdn Bhd Full timeCustomer Service RepresentativeWing Tai Fashion Sdn Bhd is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for ensuring that customers have a positive shopping experience and resolving any issues that may arise.Responsibilities:- Greet and assist customers as they enter the store-...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeWe are seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service through inbound calls, ensuring quality assurance, and cross-selling banking products.Key Responsibilities:To attend to inbound calls enquiries over various range consumer...
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Customer Service Representative
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Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Shared Services Sdn Bhd Full timeJob OverviewWe are seeking a Customer Service Representative to join our team at Shangri-La Shared Services Sdn Bhd. As a key member of our global contact centre, you will be responsible for providing exceptional service to our customers in Mandarin and Cantonese.In this role, you will have the opportunity to work with a diverse range of clients, develop...
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Customer Service Representative
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Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeA Role for Customer Service ExcellenceWe are seeking an individual with strong communication skills in Vietnamese and English to join our team as a customer service representative. As L1.0 Technical Support, your role will be to deliver exceptional customer service and technical support to our clients.
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Customer Service Representative
3 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy Full timeJob Overview: At Wealth Mastery Academy, we are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. As a Customer Service Representative, you will play a vital role in delivering exceptional customer support and ensuring that customers have a positive experience with our company.The ideal candidate will have excellent verbal and...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xcenda Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative at Xcenda. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company.About the RoleThe Customer Service Representative will be responsible for ensuring the smooth delivery of our services. This...
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Customer Service Representative
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Kuala Lumpur, Malaysia GOIP AULA LTD Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia UNIQLO (MALAYSIA) SDN BHD Full timeWe are seeking a Customer Service Representative to join our team at UNIQLO (MALAYSIA) SDN BHD. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and resolving customer complaints in a timely and professional manner.Responsibilities:Respond to customer inquiries and resolve issues promptly and...
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Customer Service Representative
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. In this role, you will be responsible for providing excellent service to our customers through various channels, including phone calls, emails, and live chats.
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Mps Services Customer Service Representative
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Kuala Lumpur, Malaysia Schlumberger Full time**Customer Service Representative**: - Technology | Manufacturing**Mission**: - The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**: - These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer - Process...
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Customer Service Representative
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Career International FOS Sdn Bhd Full timeJob OverviewCareer International FOS Sdn Bhd is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients via phone, email, or chat.
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Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia GlobalBlue_IT Full timeThe Role Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. - Handle complaints and provide appropriate solutions. - Maintain quality and standards by following company guidelines and policies. Skills & Experience Required - Excellent and highly effective verbal and written...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeWhat We OfferAs a Customer Service Representative at OCBC Bank, you will have the opportunity to work in a fast-paced environment and develop your skills in customer service and sales.Your Key ResponsibilitiesProvide high levels of quality service to customers by responding to their inquiries and resolving issues in a timely manner.Work closely with other...
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Customer Service Representative
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AECO Technologies (M) Sdn Bhd Full timeJob DescriptionThe Retail Sales Executive will be responsible for representing the company and promoting our products to walk-in customers. This includes developing and maintaining relationships with customers, providing exceptional customer service, processing service sets, and managing daily stock and inventory levels.Main AccountabilitiesRepresent the...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for delivering world-class customer service via telephone.Your primary focus will be on providing polite, professional, and accurate responses to customers' inquiries. You will also manage customer...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xcenda Full timeJob OverviewWe are a leading company in the healthcare industry, seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service, communicating with customers and national/international stations and agents, and utilizing World Courier's operational tools to search...
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Customer Service Representative
3 weeks ago
Kuala Lumpur, Malaysia Mann Travel & Tours Sdn Bhd Full time**Responsibilities**: - *OBLIGATORY TO HAVE DRIVING LICENSE* - *PREFERABLY LIVE NEAR AMPANG* - Job Summary - Customer Service Representative - A Customer Service Representative (CSR) is responsible for providing the utmost professionalism and exceptional customer service. The primary purpose of the CSR is taking bookings and explaining the terms of rental...
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Customer Service Representative
3 weeks ago
Kuala Lumpur, Malaysia Hellocare Sdn Bhd Full timeWe are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels. **_Responsibilities: _** - To complete daily duty on time. - To provide and support...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full timeWe are seeking a skilled Customer Service Representative to join our team at ASTRO Holdings Berhad.Key Responsibilities:To provide exceptional customer service and resolve customer inquiries in a timely manner.To maintain accurate records of customer interactions and transactions.To work closely with internal stakeholders to ensure effective communication...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Hong Leong Bank. As a key point of contact for our customers, you will be responsible for providing exceptional service, resolving issues promptly, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and effective responses to customer inquiries,...