Sales Consultant
7 months ago
Job Purpose Sell new / used vehicles (VOLVO) as per targets set and agreed at predetermined profits. 15Job Content Sales Funnel Management Generate and capture as many leads as possible in the funnel (volume). Convert leads along the funnel to achieve sales targets (efficiency). Capture accurate customer information (transparency). Maintain all records systematically for effective use of the Sales Funnel system and report daily to sales supervisor/Branch Manager or any other person to whom you are assigned. Retain and update customer information to ensure customer loyalty and support all CRM initiatives. Ensure records and systems are maintained and updated as required. Ensure follow-up on any aspect of selling, e.g. post-events, showroom visits, test drives, offers, delivery (3 months, 6 months, etc.) and customer satisfaction surveys. Sales Process Adhere to the Sales Process. Ensure vehicle is properly prepared for delivery. Follow up on delivery to ensure customers satisfaction. Exercise proper collections on payment and ensure its compliance. Adhere to all relevant government legislations and regulations governing the motor trade. Attend sales training when nominated by Company. Sales Planning Understand how to penetrate competitor’s market. Familiarise with every aspect of our range of vehicles / products in order to answer relative questions correctly and keep up-to-date. Fully conversant with Company sales policies and Company sales and servicing policies. Carry out existing laid down company policies. Display highest integrity, exercise initiative, judgement and tact and to conduct you at all times to the complete satisfaction of the Company. Engage in company business only. Not allowed to trade on personal interest. Quickly and efficiently attend to customers and address complaints that may arise from time to time. Perform showroom duty on a specified day according to the roster. Ensure the tidiness and cleanliness of the showroom and the vehicles of the day.
Ingress Swede Automobile Sdn Bhd is the subsidiary company of Ingress corporation Berhad. Established on the 26th of February 2019, Ingress Swede Automobile partners with Volvo Cars Malaysia to become the dealer for Volvo Cars. Situated in Mutiara Damansara, Ingress Swede Automobile plans to cater to existing Volvo Cars customers and also to increase the presence of Volvo Cars brand to new potential customer around this vicinity. Ingress Swede Automobile 3S Center was officially launch by Yang Berhormat Datuk Seri Saifuddin Nasution Ismail on the 12th of September 2019. Ingress Swede Automobile provide 3S center (Sales, Service and Spare parts) to all existing and new Volvo Cars owners. This 3S center features a showroom, which has been constructed in accordance with Volvo Retail Experience (VRE) - automaker’s retail standard that highlights its Scandinavian-inspired heritage and ideals. Owing to our extensive experience within the premium automotive sector, Ingress Swede Automobile are confident in delivering the brand experience that is expected by Volvo Cars customers. With this new partnership and collaboration Ingress Swede Automobile strongly believe that Volvo Cars brand will shine and able to compete competitively with its competitors in Malaysia.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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