Claims Executive

2 weeks ago


Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

**The Opportunity**

Our client is a well-established Australian firm with expertise in managing multinational accounts, iconic brands, high-net-worth individuals, and private businesses. They have over 60 years of experience and specialize in various industry sectors, providing risk management advice and maintaining a strong reputation in local and international insurance markets.

They are currently seeking a **Claims Executive** to join their team in Manila. The role entails managing inquiries, following up with customers and stakeholders, liaising with customers, processing business renewals, and supporting the onshore team.

**Key Responsibilities**
- End to end Claims Management supporting a portfolio of clients.
- Receiving, recording and managing all incoming insurance claims for clients.
- Negotiating settlement outcomes within Insurers on behalf of the clients.
- Maintaining current knowledge of insurance guidelines, court decisions impacting claims functions, and policy changes.
- Liaising with multiple stakeholders and maintaining strong relationships with Brokers, Insurers and Clients.
- Maintaining accurate client files and data via the Claims Management system.

**Skills, Experience & Qualifications**
- Prior experience in motor / auto insurance, preferably Australian Insurance.
- Experience negotiating favorable claims settlements for clients.
- Experience interpreting legislation and insurance policies.
- Experience identifying potential issues and escalating for review.
- Strong administration skills and experience, preferably in the financial or insurance sector.
- Good written and verbal English Language communication skills.
- Excellent time management skills and interpersonal skills.

**ASW Offers**
- A diverse, inclusive, and supportive company culture.
- Competitive remuneration.
- Opportunity to collaborate and work with global clients and stakeholders.
- Medical benefits.
- Great Paid Leave entitlements.
- Team outings, travel opportunities, company parties/events, and other exciting activities.
- Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
- Industry and role-related training.
- Ongoing career opportunities.

LI-JL1



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