Outlet Manager
7 months ago
**Company Background**
We are representing our client; one of the leading pastries and bakeries in Perak. Currently with 14 bakeries outlet in Perak, along with 2 hype and buzzing pastries cafés in Selangor.
**Work Location: HQ in Ipoh, Perak**
**Main Responsibilities**:
- Supervise, train, and motivate staff while managing schedules and conducting performance evaluations.
- Maintain excellent customer service standards and promptly address inquiries, complaints, and special requests.
- Oversee and audit inventory levels, ensuring timely replenishment and minimizing waste.
- Ensure all bakery items meet quality standards and implement measures to maintain product excellence.
- Develop strategies to drive sales, execute marketing campaigns, and analyze performance for growth opportunities.
- Ensure accurate cash handling and oversee banking and deposit activities.
- Maintain compliance with health and safety regulations and train staff on proper protocols.
- Prepare reports on sales and inventory, maintain accurate records, and communicate with senior management.
- Identify and implement improvements to enhance efficiency, productivity, and customer experience.
**Requirements**:
- Proven experience as an F&B outlet manager.
- 6 working days (Rotational shift). 9am-5.30pm/ 2pm-10.30pm
- Require to travel to all 14 outlets in Perak.
- Own transportation needed
Pay: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
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