Customer Service Repsentative @ Call Centre Medini

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers **Job Types**: Full-time, Permanent,...

LOCATION: - Jalan Medini Sentral, Medini - FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) JOB SCOPE: 2. Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **REQUIREMENTS**: 1. Good English & Bahasa...

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products - Exceeding customer expectations in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Requirement - Minimum requirement: SPM / UEC /...

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products - Exceeding customer expectations in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Requirement - Minimum requirement: SPM / UEC /...

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products - Exceeding customer expectations in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Requirement - Minimum requirement: SPM / UEC /...

**Location: Medini Nusajaya** **6 days work.** **Able to do rolling shift** **Job Description**: - Handle inbound calls relating enquiries and complain. - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries and provide useful and accurate information to...

**Location: Medini Nusajaya** **6 days work.** **Able to do rolling shift** **Job Description**: - Handle inbound calls relating enquiries and complain. - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries and provide useful and accurate information to...

**Location: Medini Nusajaya** **6 days work.** **Able to do rolling shift** **Job Description**: - Handle inbound calls relating enquiries and complain. - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries and provide useful and accurate information to...

**Location: Medini I 6 days rotational shifts (Morning/Afternoon/Midnight)** **Job Descriptions**: - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Working in a team to achieve the required KPI elements and SLA **Additional**: - RM 400 KPI Allowance (based on performance) - RM 300 allowance...

To assist Finance Task MEDINI DENTAL GROUP SDN BHD is a company fully owned by bumiputera entrepreneurs established on 18th May, 2014. The company was established to manage and administer the network of dental clinics either through ownership, directly or through partnerships. Currently the company manages a network of nine dental clinic where located in...

To assist HR Task MEDINI DENTAL GROUP SDN BHD is a company fully owned by bumiputera entrepreneurs established on 18th May, 2014. The company was established to manage and administer the network of dental clinics either through ownership, directly or through partnerships. Currently the company manages a network of nine dental clinic where located in Johor...

To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle complaint, provide...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

**Location: Medini, Iskandar Puteri** 6 days working, 9 hours per day (including break) Rotate shift **Job description**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service &...