Customer Service Repsentative @ Call Centre Medini

7 months ago


Johor Bahru, Malaysia JOBBUILDER Full time

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,900.00 - RM2,100.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- Mandarin (preferred)



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