Customer Service @ Medini

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products - Exceeding customer expectations in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Requirement - Minimum requirement: SPM / UEC /...

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products - Exceeding customer expectations in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Requirement - Minimum requirement: SPM / UEC /...

LOCATION: - Jalan Medini Sentral, Medini - FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) JOB SCOPE: 2. Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **REQUIREMENTS**: 1. Good English & Bahasa...

Basic: RM 1900 - RM2100 (Depends on Communicate level) Working Hours : 9 hours rotate shift (include 1hrs break ,6 days work/week) night shift allowance RM300 KPI Incentive up to RM400 Location: Medini Company Background : Call Centre (MNC Company) - Responding promptly to customer inquiries and provide useful and accurate information to customers - Keeping...

Our client is one of the **leading international company **providing customer service to its international customers! Your role will be responsible to identify the customers' needs and respond proactively to all of their concerns and manage the day-to-day customer service operations. It’s a good opportunity to begin a career with our client. **JOB...

**Immediate hiring & have transport at certain pitstop** **Good start for fresh grads or SPM leavers** **Location: Medini Iskandar Puteri JB** **6 days work.** **Compulsory to do am & pm shift** **Job Description**: - Handle inbound calls relating enquiries and complain. - Maintaining a positive, empathetic, and professional attitude toward customers...

_**Able to relocate to**:_Bandar Medini 7, Nusajaya_ **Salary**: Basic + Allowance + Overtime (OT) **If required **Working Days**:6 days, 1 day off (Depending on schedule - change weekly) **Working Hours**: 24 / 7 ( 9 hour per shift) **REQUIREMENTS**: - 18 - 55 years old - Atleast SPM Certficate or SKM Certificate - Able to work rotational shift -...

**Location: Medini Nusajaya** **6 days work.** **Able to do rolling shift** **Job Description**: - Handle inbound calls relating enquiries and complain. - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries and provide useful and accurate information to...

**Location: Medini Nusajaya** **6 days work.** **Able to do rolling shift** **Job Description**: - Handle inbound calls relating enquiries and complain. - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries and provide useful and accurate information to...

**Location: Medini Nusajaya** **6 days work.** **Able to do rolling shift** **Job Description**: - Handle inbound calls relating enquiries and complain. - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries and provide useful and accurate information to...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers **Job Types**: Full-time,...

**Immediate hiring & have transport at certain pitstop** **Good start for fresh grads or SPM leavers** **Location: Medini Iskandar Puteri JB** **6 days work.** **Compulsory to do am & pm shift** **Job Description**: - Handle inbound calls relating enquiries and complain. - Maintaining a positive, empathetic, and professional attitude toward customers...

**LOCATION**: - Bandar Medini, Nusa Jaya, a fast-developing city that offers a variety of opportunities (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **JOB SCOPE**: - Address customers' general queries, complaints, and feedback in a timely and accurate manner -...

**Walk in Interview Everyday (10am - 4pm)** **Customer Support** Basic **:RM1900 - RM2100** Working Hours **:9-hour Shift Rotation, 6 days work/week & public holidays** Night shift allowance**:Up to RM300** KPI Incentive**:Up to RM400** Location**:Medini, Nusajaya, Johor** Company Background **:Call Centre (MNC Company)** - Responding promptly to...

_More Than Just a Job, We Offer an Opportunity to Grow your Career! _**APPLY NOW!**_ **Location**: - Bandar Medini, Nusajaya, Johor - Free shuttle services - Resolving customer complaints and providing accurate information to improve customer’s satisfaction. - Achieve KPI and SLA **Requirements**: - Required language(s): Fluent in English or Bahasa...

_**More Than Just a Job, We Offer an Opportunity to Grow your Career! APPLY NOW!**_ - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Achieve KPI and SLA **Requirements**: - Excellent English communication skills - **SPM **and **Fresh Graduates **are welcome to start their first career in a call...

_**More Than Just a Job, We Offer an Opportunity to Grow your Career! APPLY NOW!**_ - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Achieve KPI and SLA **Requirements**: - Excellent English communication skills - **SPM leavers** and **Fresh Graduates **are welcome to start their first career in a...

_**More Than Just a Job, We Offer an Opportunity to Grow your Career! APPLY NOW!**_ - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Achieve KPI and SLA **Requirements**: - Excellent English communication skills - **SPM **and **Fresh Graduates **are welcome to start their first career in a call...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...