Service Architect

3 weeks ago

Petaling Jaya, Malaysia NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Responsible for the creation of a platform and the corresponding business changes needed to help the platform become sustainable by the client. Acts as a trusted partner to our clients, driving organisational success while helping clients solve difficult technology and specifically platform related problems.

**Working at NTT**

**Key Roles and Responsibilities**:

- Drives MS solution technical design aligned with our platform capabilities.
- Responsible for technical design roadmap, client technical tooling, and providing input to the service and solution design to ensure such requirements are met.
- Contribute to the knowledge base of NTT’s development and services by sharing best practices with internal platform teams and client engagements.
- Create client experience layer platform design (portals, business mapping, integration, reporting, and automation).
- Comprehend, capture and articulate the client's technical architectures, use cases and outcomes.
- Design solutions that adhere to functional and non-functional requirements (including usability, reliability, performance, supportability, and security).
- Promote and evangelize the business benefits of our Managed Service Platform to the client, partner and NTT stakeholders.
- Act as the bridge platform integration gap between the client and NTT Service and Technical Architects (GTM, Dev, Delivery practices), whilst managing multiple technology stakeholder interests.
- Translate client requirements and logical and / or conceptual designs into physical designs within the specifications and boundaries of an IT architecture.
- Promote and maintain an environment of continual improvement within a development and delivery team.
- Lead the structured analysis and diagnosis of complex issues (performance, code, system defects, networking/hardware etc.).

**Knowledge, Skills and Attributes**:

- Ability to lead technical design workshops with the client and NTT stakeholders
- Ability to design, manage and close a technical proof of concept on a vendor product
- Understanding of project management processes and methodologies

**Academic Qualifications and Certifications**:

- Relevant qualification (Technical or Business)
- Certification and working knowledge of Cloud Architect Azure, AWS, CGP
- Certification and working knowledge in Microservices (Principle, Patterns both greenfield and brownfield), Service Oriented Architecture (SOA), Enterprise Access Integration (EAI) and Integration Patterns
- Certification and working knowledge with Cloud, Data Centre, Applications platform integrations, RESTful APIs, including JSON, XML and SOAP protocols
- Certification and working knowledge with Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology

**Required Experience**:

- Seasoned track record in the area of business analysis and platform architecture
- Experience with Service/Application/Infrastructure and Cloud Architectures, Microservice (Principle, Patterns both greenfield and brownfield), Service Oriented Architecture (SOA), Enterprise Access Integration (EAI) and Integration Patterns
- Experience with Cloud, Data Centre, Applications platform integrations, RESTful APIs, including JSON, XML and SOAP protocols
- Experience with Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology
- Expertise and good knowledge on platform design best practice, including operation of platforms
- A background as a system administrator or developer would be advantageous
- Seasoned experience in and with all operational aspects of a Services business, preferably with a Systems Integrator
- Understand of project management principles / 1-3 years’ experience working as part of a project team
- Experience in the process of developing and implementing new services and systems

**Skills Summary**

Agile Methodology, Continual Improvement Process, Design Integration, Leading Project Teams, Management Processes, People Management, Platform Design, Project Management, Software Development Life Cycle (SDLC), Solutions Design

**What will make you a good fit for the role?**

**Workplace type**:
Hybrid Working

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment

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