Technical Support

5 days ago


Petaling Jaya, Malaysia Mono & Co Full time

Manage the return process for items including obtaining Return Merchandise Authorizations (RMAs) from suppliers.
- Assess returned/refunded items on various platforms and take appropriate action in cases of loss such as making compensation claims or resolving disputes.
- Maintain daily monitoring of return and refund procedures adhering to the respective store's Standard Operating Procedure (SOP) of hours.
- Receive and dispatch RMA items to end-users.
- Generate Purchase Orders (PO) for necessary items.
- Manage stock including organizing incoming and outgoing stock arrangements.
- Monitor stock levels on the store platform and track aging stock in the warehouse.
- Review daily store fulfillment operations to ensure accurate and timely order completion.

**; Requirements**:
- Experienced in general IT Hardware trouble-shooting such as Router, SSD, Office 365 and etc
- Having a diploma in related field is an added advantage
- Able to multi-task and work under tight timeline



  • Petaling Jaya, Malaysia DXC Technology Full time

    Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

  • Technical IT Support

    7 months ago


    Petaling Jaya, Malaysia Aisling Consulting Sdn Bhd Full time

    _**Main Job Tasks and Responsibilities**:_ - Provide timely and accurate technical support, troubleshooting, and problem resolution for hardware, software, network, and system issues. - Respond to user inquiries, diagnose problems, and guide users through step-by-step solutions in a clear and concise manner. - Escalate complex issues to appropriate IT...

  • Technical Support

    7 months ago


    Petaling Jaya, Malaysia iGet PLT Full time

    Job **Description**: - Responsible for Microsoft Office 365 Troubleshooting, Support & Maintenance. - Proactively manage, troubleshoot in resolving Technical Support issues. - Responsible to contact Principal Technical Support team for any troubleshooting cases. - Responsible for preparing / updating of User Guide and Technical Documentation. - Provide...

  • Technical Support

    7 months ago


    Petaling Jaya, Malaysia Flowbird Malaysia Sdn Bhd Full time

    Flowbird is a French-headquartered company specializing in payment and ticketing systems, notably for car parks and public transport systems. We are an undisputed world leader in urban mobility focused on smart parking management with 70% market share due to our 280 000 connected meters delivering value to more than 5 000 cities in all continents. The Group...


  • Petaling Jaya, Malaysia PRISM+ Full time

    **Responsibilities of Technical Support Specialist but are not limited to**: - Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers. - Maintaining and repairing IT equipment and peripheral devices. - Be on-site to conduct diagnosis on...


  • Petaling Jaya, Malaysia Prisma Khas Sdn Bhd Full time

    Job Title: Technical Support Executive. We are looking for a Technical Support Executive (On-Site) to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers with issues regarding our products. Ultimately, you will be a person our customers trust. They will rely on you to provide timely...


  • Petaling Jaya, Malaysia Gloco Malaysia Sdn Bhd Full time

    Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...


  • Petaling Jaya, Malaysia Medishape Sdn Bhd Full time

    Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...

  • Technical Support

    7 days ago


    Petaling Jaya, Malaysia SINGER(MALAYSIA) SDN BHD Full time

    Required skill(s): PC hardware/ operating system knowledge with office automation software familiarity is required. Also prior hands on support on peripherals such as network printers and related software. - Required language(s): Bahasa Malaysia, English - At least 2 year(s) of working experience in the related field is required for this position. -...


  • Petaling Jaya, Malaysia Gloco Malaysia Sdn Bhd Full time

    Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project **Job Types**: Part-time, Internship Contract length: 3-6...


  • Petaling Jaya, Malaysia Myeg Services Berhad Full time

    Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...


  • Petaling Jaya, Malaysia Medishape Sdn Bhd Full time

    Job description - Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project Contract length: 3-6 months **Job...


  • Petaling Jaya, Malaysia ANN JOO MANAGEMENT SERVICES SDN BHD Full time

    **Responsibilities**: - To provide technical support for computer hardware & software in the organization while demonstrating exceptional customer service skills - To escalate unresolved issues/requests clearly to next-level support team or external service providers and vendors - To perform user account administration functions (user provisioning,...


  • Petaling Jaya, Malaysia Gloco Malaysia Sdn Bhd Full time

    Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...


  • Petaling Jaya, Malaysia Medishape Sdn Bhd Full time

    Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...


  • Petaling Jaya, Malaysia Lava Protocols Sdn Bhd Full time

    Technical Support Specialist (Junior) Selangor - Kelana Jaya **Responsibilities**: Position Summary The Technical Support Specialist will be part of a team responsible for providing external customers. **Responsibilities**: - Serve as the primary point of contact with external customers in relation to deployed solutions. - Ensures exceptional customer...


  • Petaling Jaya, Malaysia Gloco Malaysia Sdn Bhd Full time

    Responsibilities: - Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project. **Requirements**: - Required...


  • Petaling Jaya, Malaysia Excel Envirotech Resources Sdn Bhd Full time

    **Job Requirements**: - Looking for Technical Support Executive **with general knowledge of IT.**: - Excellent spoken and written in Bahasa Malaysia & English. - In-depth knowledge of computer hardware, and software. - Self-motivated with proven ability to work independently and good discipline. - **Interpersonal, maintaining good relationships with...


  • Petaling Jaya, Malaysia Gloco Malaysia Sdn Bhd Full time

    **Responsibilities**: - Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project. **Requirements**: - Required...


  • Petaling Jaya, Malaysia Medishape Sdn Bhd Full time

    Responsibilities: - Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project. **Requirements**: - Required...