Native Vietnamese

1 week ago

Air Itam, Malaysia GrowthFn Sdn Bhd Full time

Vacancy: *Native Vietnamese - Customer Service

Location: Penang, Malaysia.

**Salary**: Total package: RM4,400 (Basic salary + Kpi allowance +Night Shift)

Head Counts: 10

Joining: Immediate

Education: Diploma or Bachelor's degree

NOTE: BPO/Customer Service experience is required

Job Expectations:

- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
- Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the processes

**Job Types**: Full-time, Permanent

Pay: RM4,400.00 per month

Application Question(s):

- What nationality are you?
- Rotational shift, are you okay with it?
- The Joining date is 1st July 2024, can you join?
- Salary: Total package: RM4,400 (Basic salary + Kpi allowance +Night Shift), are you okay with it?
- The Job Location is Penang, Malaysia are you willing to relocate?

**Education**:

- Diploma/Advanced Diploma (preferred)

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