Assistant Manager

3 days ago

Cyberjaya, Malaysia Genius Brio Sdn Bhd Full time

**ASSISTANT MANAGER - MASTER DATA SERVICES, PRICING | Lux Region | 1 Permanent Headcount | Work Region: Lux (Working hours: 12PM - 9PM)**

**JOB RESPONSIBILITIES**
- **Delivery of Portfolio Securities Valuation** for Fund Administered under various platforms (12 Entities of the Group) Including: CPS Pricing L1/L2 - FX & Interest Rates L1/L2 - Stale Price Analysis L1 - Customer Support L1/L2 - EUCs Update and Daily Maintenance L1/L2 - CPS Parameterization L3 (Day to Day) - (*L1:Maker / L2: Reviewer / L3: Super User Access)
- Promote **quality of deliverables** by motivating, coaching and developing team members.
- Ensure **cross training and rotation** of duties occurs on a regular basis to increase operational efficiency and reduce operational risk.
- Ensure all **operational issues** are treated in a timely and effective manner.
- Ensure all **processes are documented** in the procedures manual and are maintained on an on-going basis.
- Maintain an in **depth knowledge of BCP procedures**, policies and plans
- Ensure **compliance with and completion of code of conduct **/ RBC I&TS compliance manual / control self-assessment.
- **People Management **for daily operations, on boarding.
- Provide and maintain indicators to the management (KPI / KQI).
- Act as deputy manager.
- Participate with manager in goal setting, mid-year, and year end appraisals of staff.
- Perform regular self-assessment of team tasks and process work flow.
- Ensure key stakeholder relationships are maintained effectively.
- Accountable for ensuring the operational efficiency and effectiveness of the production activities under responsibilities.
- Identify issues and problems in operational service delivery and take remedial action, keeping the Manager informed.
- Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve / escalate queries / problems within agreed timescales in coordination with the Global Securities Pricing Expertise Center (LUX).
- Stay current with external environment that governs / influences the business.
- Ensure the organizational framework supports the delivery of quality service and operational excellence.
- Propose / follow clear indicators that measure operational delivery excellence.
- Actively Support an environment of continuous improvement and change management that covers workflow, processes and procedures on an ongoing basis, ensuring maximum efficiency and quality.
- Provide support on new business or client service when required.
- Continuously identify opportunities to enhance Global Securities Pricing’s service delivery.
- Undertake when necessary the tasks and role of an Administrator / Senior Administrator.
- Provide support to the Management through regular communication.
- Clear internal communication.
- Provide support to client when expertise required in relation with the Global Securities Pricing Expertise Center (LUX).
- Ensure collaborative relationship across jurisdictional, functional and cultural boundaries when required for the daily operations.
- Maintain high performing teams, leveraging individual capabilities and strengths.
- Relay / explain in daily operations RBC I&TS vision, as well as support and reinforce client focused behaviors that contribute to RBC I&TS goals.
- Accept, support and successfully execute change while supporting employees through the process, and keeping them focused on business priorities.
- Actively participate to identify / develop talents & succession planning strategies that ensure we attract, retain and grow top talent at all levels in the organization.
- Identify and share development and training needs with the management, supporting the design of yearly training plans.
- Build on the knowledge and skills of the team by re-allocating the work of team member so as to develop new competencies for employees.
- Drives to Succeed: Results oriented / Client focused / Competitive.
- Leads with integrity: Trusted / Share information / Accountability.
- Shapes the future: Innovative and strategic / Change agent / Entrepreneurial.
- Develops others: Coaches for high performance / Builds future capabilities / Team development.

**JOB REQUIREMENTS**
- Post-secondary education with an **accounting/finance** concentration or equivalent experience.
- Sound **technical and financial knowledge** on reference data.
- Knowledge of different **investment instrument **types.
- Experience in **operation environment**.
- **English **Language (Written/Oral) Proficiency.
- Proficient in **MS Office**.
- Knowledge in **Excel VBA** will be an added advantage.
- Knowledge in data vendors i.e. **Bloomberg / Telekurs / FTID / Reuters** will be an added advantage.
- Able to work under **pressure**.
- Able to work **additional hours **when business require.
- Able to work **independently **as well as with others.
- Able to **lead in difficult situations,** **solve problems** and communicate in an effective manner.
- Able to **lead change**

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