Customer Support Internship
1 week ago
Receive and review new/re-submission of customers’ participation details received from different channels.
- Process submission with the stipulated Service Level Agreement (SLA).
- Accurate data entry.
- Consistent follow up with the customer on their participation details.
- Handle queries from customers / clients from different channels and able to provide clear and effective solutions.
- Highlight / recommend any suspicious customer’s participation details to the supervisor.
- Provide recommendations for improvements wherever applicable.
- Coordinating with IT department in resolving issues in system.
- Assist in any ad-hoc tasks assigned as and when is required.
**; Requirements**:
- Fresh graduate is encouraged to apply.
- Required skills (s): Ms Excel and Ms PowerPoint
- Good team player and able to communicate at levels.
- Able to multitask and work with minimum supervision.
- Meticulous with an eye to detail and accurate data entry with good organizational skills.
- Able to converse in the 3 main languages with effective communication skills that are commonly used in Malaysia.
- Internship position.
-
Fundraising Specialist Intern
4 weeks ago
Kuala Lumpur, Malaysia SG Support Full timeJob Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...
-
Internship - Payroll
3 days ago
Kuala Lumpur, Malaysia Persol APAC Business Support Services Sdn Bhd Full timePerform timesheet attachment before the payrun - Check and ensure billings are enclosed with supporting documents requested by clients. - Support in administration work that required by payroll officer for any timesheet recording. - Accuracy of timesheet processing and attachment - Comply with local legal requirements and regulation - Need to work as a team...
-
Fundraising Specialist Intern
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeJob SummaryWe are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson.To be a successful sales development...
-
Customer Support Internship
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia THE D GROUP Full timeReceive and review new/re-submission of customers' participation details received from different channels. Process submission with the stipulated Service Level Agreement (SLA). Accurate data entry. Consistent follow up with the customer on their participation details. Handle queries from customers / clients from different channels and able to provide clear...
-
Internship - Resourcing/recruitment
3 weeks ago
Kuala Lumpur, Malaysia Persol APAC Business Support Services Sdn Bhd Full timeResponsible for pre-screening, interviewing applicants and ensuring registrations are completed for applicants. - Attending to inbound calls with no calls left abandoned. - Managing resourcing pool effectively from the assigned respective job order in a timely and effective manner. - Effectively utilising Job database, search engines, and other social...
-
Customer Support
2 weeks ago
Kuala Lumpur, Malaysia PRACBIZ SDN. BHD. Full time**Responsibilities**: - Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. - Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer...
-
Admin & Sales Support Internship
1 week ago
Kuala Lumpur, Malaysia Penny Essentials Sdn Bhd Full timeWe are seeking a dynamic Administrative & Sales Intern to support our team. This internship offers hands-on experience in administrative tasks and sales support within a vibrant work environment. **Responsibilities**: **Sales Support**:Collaborate with the team on sales materials and presentations. Conduct market research to identify potential clients and...
-
Internship - Account Receivables Admin
3 days ago
Kuala Lumpur, Malaysia Persol APAC Business Support Services Sdn Bhd Full timePerform uploading of invoices - Check and ensure billings are enclosed with supporting documents requested by clients. - Insert PO number when necessary to the invoices request - Support in administration work that required by AR Team. - Accuracy of uploading of invoices - Accuracy of details required in invoices - Promptly sending of SOA - Comply with local...
-
Customer Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia PRACBIZ SDN. BHD. Full timeResponsibilities: Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer satisfaction. Record...
-
Internship - Account Receivables Admin
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol APAC Business Support Services Sdn Bhd Full timePerform uploading of invoices Check and ensure billings are enclosed with supporting documents requested by clients. Insert PO number when necessary to the invoices request Support in administration work that required by AR Team. Accuracy of uploading of invoices Accuracy of details required in invoices Promptly sending of SOA Comply with local legal...
-
Admin & Sales Support Internship
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Penny Essentials Sdn Bhd Full timeWe are seeking a dynamic Administrative & Sales Intern to support our team. This internship offers hands-on experience in administrative tasks and sales support within a vibrant work environment.Responsibilities:Sales Support:Collaborate with the team on sales materials and presentations.Conduct market research to identify potential clients and competitors....
-
Sales Support Internship
2 days ago
Kuala Lumpur, Malaysia Logicalis Malaysia Sdn Bhd Full time**Responsibilities**: - Attend to customer enquiries and generate sales quotation. - Process sales orders in a timely manner. - Liaison with various vendors and principals for quotations and orders fulfilment. - Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience. - Follow up with the project...
-
Internship (Customer Service)
3 days ago
Kuala Lumpur, Malaysia ARIANI TEXTILES & MANIFACTURING (M) SDN BHD Full timeInternship (Customer Services) E-Commerce Department Ariani Textiles & Manufacturing Sdn Bhd Eligibility: - Malaysian citizens. - Male / Female - Diploma - Undergraduate/ graduate in any field of study from a local or international university in Customer Service or related - Displays enthusiasm when given tasks, able to communicate with people at various...
-
Internship - Customer Service
3 weeks ago
Kuala Lumpur, Malaysia DHL Full time**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS**. Would you like to become part of the world’s most international company? A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...
-
Internship - Customer Service (Telco)
3 weeks ago
Kuala Lumpur, Malaysia Freshtel Internet Sdn Bhd Full time**Job description** - Handling customer support calls, helpdesk ticketing, and following up on the complaints on customer’s lodged issues - Assist increase of retention. - Possessing excellent company packages and service knowledge to enhance customer support. * **Job Requirements**: - SPM & above, Interns are welcome to apply. - Writing and speaking in...
-
IT Technical Support
2 weeks ago
Kuala Lumpur, Malaysia Sonicboom Solutions Sdn Bhd Full time**Job description** - Ensure timely and accurate delivery of technology products and services. - Manage multiple areas of technology and multiple departments. - Preparation and management of operating and capital budgets. - Manage external vendor’s relationships and services. - Complete all assigned tasks within given time frame, task includes on-site and...
-
Internship - Customer Service (Online)
4 weeks ago
Kuala Lumpur, Malaysia Uniqbe (M) Sdn Bhd Full time**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...
-
Internship - Customer Service (Online)
3 weeks ago
Kuala Lumpur, Malaysia Uniqbe (M) Sdn Bhd Full time**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...
-
Customer Success Internship
2 weeks ago
Kuala Lumpur, Malaysia UMAI Full timeCUSTOMER SUCCESS / ACCOUNT MANAGEMENT - INTERNSHIP **Location**: Kuala Lumpur, Malaysia Internship opportunity with a fast-growing tech startup operating in Europe & Asia UMAI is a software provider that helps restaurants to save time and increase revenues by automating manual tasks, minimize last-minute cancellations, upsell customers more effectively...
-
Internship (Customer Service)
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia ARIANI TEXTILES & MANIFACTURING (M) SDN BHD Full timeInternship (Customer Services)E-Commerce DepartmentAriani Textiles & Manufacturing Sdn BhdEligibility: Malaysian citizens. Male / Female Diploma Undergraduate/ graduate in any field of study from a local or international university in Customer Service or related Displays enthusiasm when given tasks, able to communicate with people at various seniority levels...