Account Management

5 months ago


Kuala Lumpur, Malaysia Shopee Full time

Department Business Development and Partnerships- LevelEntry Level- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

**About the Team**:

- The Shopee Ads team focuses on offering sellers Ads programmes and Ads services to enhance the performance of their Shopee On-Platform Ads. The key objectives of the Shopee Ads team is to (1) support sellers in optimizing their Shopee Ads strategy, (2) value add to sellers to ensure optimal Shopee Ads experience and (3) ensure seller’s success to secure sustainable investment for Shopee Ads. This role sits within the local Shopee Ads team in the Malaysia office.-
- Liaise and build relationships with Shopee’s sellers to understand Ads objective, propose solutions to managing their Ads more effectively and build sellers confidence to invest in Shopee Ads for the long term
- Daily optimisation for sellers Shopee On-Platform Ads such as keywords and bid price to ensure feasible Return on Investment (ROI) for sellers
- Analyse seller’s data to provide guidance and advice on how to improve their sales by leveraging Shopee Ads
- Liaise closely with Regional (HQ) in testing and rolling out new Shopee Ads features
- Develop and update educational content related to Shopee Ads
- Produce periodic reports for sellers and management
- Gather feedback / suggestions on the job and work with the team to improve on existing Ads services to Shopee sellers
- Work closely with internal teams (e.g: marketing and business development) to implement and coordinate ad hoc requests

**Requirements**:

- Bachelor’s degree in any field is required
- 1-2 years of experience as Ads Account Manager or similar role; experience in digital media is preferred
- Strong logical thinking and problem-solving skills
- Good team player, positive working attitude, and a quick learner
- Ability to communicate clearly and effectively in English (verbal and written communication skills)
- Strong analytical and critical thinking skills
- Nice to have, proficiency in Microsoft Office Products (Excel, PowerPoint, Word)


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