Reservation Front Office

Job descriptionJOB DESCRIPTIONResponds to reservation requests from guests, travel agents, and referral networks made through various communication platforms.Ensures that reservation hotlines are attended to at all times to meet daily business needs. He / She is responsible for creating, updating, and maintaining reservation records promptly in accordance...

Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. - Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager. - Review reservation booked daily. -...

Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...

Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...

Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...

Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues - Check that all Front Office employees report to work punctually and are well groomed before each of their shift - Conduct daily briefings and ensure that all pertinent information is well received by team...

Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues - Check that all Front Office employees report to work punctually and are well groomed before each of their shift - Conduct daily briefings and ensure that all pertinent information is well received by team...

Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in preregistration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available,...

Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in preregistration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available,...

Guest Interaction and Check-In: - Welcome guests with a warm and friendly demeanor, creating a positive first impression. - Assist guests during the check-in process, verifying identification and ensuring accurate reservation details. - Provide room keys and explain hotel amenities and services. Inquiries and Assistance: - Respond promptly to guest...

Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues Check that all Front Office employees report to work punctually and are well groomed before each of their shift Conduct daily briefings and ensure that all pertinent information is well received by team...

Responsible and accountable, under the direction of the Assistant Front Office Manager & Duty Manager, for the efficient overall day-to-day operations of the hotel standard. - To maintain the highest standard of guest service and satisfaction. The Front Office Supervisor is responsible to energize team spirit and motivation in all staff. They must also be...

Responsible and accountable, under the direction of the Assistant Front Office Manager & Duty Manager, for the efficient overall day-to-day operations of the hotel standard. - To maintain the highest standard of guest service and satisfaction. The Front Office Supervisor is responsible to energize team spirit and motivation in all staff. They must also be...

Vacancy Position**:Duty Manager ( Night Duty)** **GENERAL ROLE** This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that aligned with the...

**Responsibilities**: - Responsible for maintaining & developing efficient front office operations through planning, organizing, staffing, executing and controlling the functions of the department in line with the highest level of performance and quality standard of hotel is expected. - Direct the day-to-day hotel Front Office operations. - Maximized guest...

Responsibilities: Responsible for maintaining & developing efficient front office operations through planning, organizing, staffing, executing and controlling the functions of the department in line with the highest level of performance and quality standard of hotel is expected. Direct the daytoday hotel Front Office operations. Maximized guest satisfaction....

**Responsibilities**: - To handle the set-up of daily reservations and check in/out guests - To ensure guest satisfaction, anticipate and respond to request promptly - Responsible for the delivery of service of throughout in a friendly and courteous manner - Ability to perform the duties of night audit - Assist in pre-registration and blocking of rooms for...

Responsibilities: To handle the setup of daily reservations and check in/out guests To ensure guest satisfaction, anticipate and respond to request promptly Responsible for the delivery of service of throughout in a friendly and courteous manner Ability to perform the duties of night audit Assist in preregistration and blocking of rooms for...

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key - Contacting housekeeping or maintenance when guest report a problem - Ensure registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Service Assistant or the guests - Follow all company policies...

Responsibilities - Welcome guests during check-in and giving a fond farewell to guest while check-out - Providing excellent customer service as per hotel standards. - Coordinating and multi-tasking job duties in a busy environment. - Check on VIP reservations and complete their pre-registration formalities. - Ensure that the workplace remains clean and tidy...