Global Tour Coordinator

7 months ago


Kuala Lumpur, Malaysia Miki Travel Sdn Bhd Full time

Sending booking amendments to hotels per Sales’ requirement without delay.
- Inputting confirmation & information accurately in the in-house system based on hotel’s feedback.
- Monitors ongoing live booking screen & ensures everything is confirmed within Sales’ expected lead time.
- Entertain inquiries from Sales for hotel related matters for ongoing bookings.
- Liaise with hotel partners and/or other MIKI offices to provide answers to Sales in a timely manner.
- Maintains clear & professional communication with MIKI colleagues from different departments/offices when escalating or redirecting requests.
- Keep track of handover cases in order to resume handling once previous requests are completed.
- Redistribute related general information of hotels to C&P dept. (contractors) & MS dept (hotel data) so they can validate and cascade as necessary.

**REQUIREMENTS**:

- Minimum Diploma holder in Hospitality & Tourism Management / Business Administration, OR
- 2 years working experience in the travel industry or similar.
- Fresh Graduates are welcome to apply.
- Effective verbal & written communications skills including the ability to prepare reports.
- Proficient computer skills including the ability to operate spreadsheets software.
- Exposure in information processing & analytical decision making environment.
- Understanding & practical knowledge of European destinations is desirable.

BASIC SALARY: RM3000 - 4000

**Job Type**: Permanent

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- Night shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Are you currently employed? If yes what is your notice period like?
- What is your expected salary?



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