Global Shared Service

3 weeks ago

Kuala Lumpur, Malaysia Organon Full time

Organon is a Women’s Health Company that believes in a better and healthier every day for every woman We are a passionate, global community of thousands dedicated to redefining the future of women’s health. Our mission is to deliver impactful medicines and solutions for a healthier every day. But what really makes it work at Organon is our people.

We’re looking for real, passionate team players, curious innovators, forward thinkers, empowered by the idea of shaping their career, and ready to bring their fire to embrace change and the opportunities it brings for progress.

At Organon, you’ll get to enjoy the best of both worlds: the open, agile, collaborative culture of a start-up, and operating at the scale of a Fortune 500 company with an international footprint that serves people in more than 140 markets.

It’s going to be an exciting future—come be a part of it

**THE OPPORTUNITY**

The GSS Source to Settle (STS) Specialist will work with a team of around 12 professional StS colleagues in the GSS Kuala Lumpur Office delivering and managing end to end StS processes. Additionally, the StS Specialist will work daily with our global BPO partner who executes StS Transactional services for Organon in the Region. The Specialist will be expected to support/backup as needed in a selection of the StS process areas (Invoice Processing, Employee Expense Management, Payments/Treasury).

The Specialist will contribute to ensuring all StS processes and transactions comply with accounting standards, policies, SOX and statutory requirements. The Specialist will also provide input to the global process owner group for operational opportunities for process and control design, as well as vendor experience. The StS team will be organized regionally, so the Specialist will be working within a regional scope. As well as having responsibility for successful delivery of StS operations for their region, the Specialist will help to oversee service delivery from our BPO partner and will work collaboratively with Organon vendors & markets to have a full understanding of the business model & dynamics.

Organon was established as an independent company in June of 2021 and Organon GSS is now in the process of standing up our Kuala Lumpur Office. The StS Specialist will be a key contributor in standing up StS Operations. They will help to build a strong governance and relationships and establish stable, effective, standardized and controlled StS process delivery to our GSS clients. Concurrently, Organon is implementing its Global ERP SAP S/4 Hana platform and the GSS StS team will assume a core role in supporting this implementation.

**Position Responsibilities**:
**StS Process delivery**:

- Deliver services in accordance with agreed Service Level, Controls and Governance.
- Help to manage process risk by adhering to policies and internal controls, comply with StS guidelines, ensuring process and SOX controls are executed in a timely and accurate fashion to ensure our control environment remains robust
- Bring a process improvement focus, supporting implementation of best practices and a project management discipline.
- Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies.
- Support training, accuracy, and timely delivery of work outputs.
- Engage and initiate with process owners and other GSS Center colleagues to help identify opportunities to drive efficiencies through continuous improvement.
- Ensure professional and detailed process and related internal control documentation exits such as global SOPs, Regional Work Instructions etc in coordination with the StS Global Process Owner & ICC.
- Provide consultative support to our outsource partners in Genpact Dalian and ensure timely resolution of issues
- Resolve escalated queries in accordance with agreed SLAs
- Collaborate cross functionally within the company/vendors/employees to resolve process and/or technical issues across COMET, Athena and associated STS systems

**Support Internal Stakeholders**:

- Partner with stakeholders to define objectives, align expectations and ensure an “end to end” approach to process change and improvements.
- Ensure 'world-class service' experience for vendors, fellow employees, and stakeholders.
- Manage relationship through collaboration, negotiation, and influence.
- Perform a variety of responsibilities within the Source to Settle (StS) tower as requested

**Education & Experience**:

- Bachelor’s degree in Business Administration, Finance, Accounting or other related to StS.
- Up to 6 years’ experience in StS processes preferably in a MNC/SSC environment
- Fluent in English & Thai (to support the Thai Market)
- Experience working on regional or global teams. (Valued: Experience of Launching / Standing up a Shared Service Operations).
- Experience with Internal or External Audit valued.
- Demonstrated experience working in large teams collabor

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