Global Shared Services Hub Manager

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ResMed Full time

We partner with leaders to engage and attract diverse, entrepreneurial talent, challenging ourselves to deliver exceptional people solutions. The primary role of the People Experience Team is to lead a highly agile team within the ResMed Shared Services hub, ensuring timely responses to employee queries and requests.

About the Job Description

This role involves developing the team through coaching, mentoring, and training, creating a culture that fosters growth and improvement, and motivating team members to deliver exceptional personal experiences. Key responsibilities include designing and monitoring service level agreements, overseeing task distribution, and coordinating with subject matter experts.

About the Requirements
  • Bachelor's degree or advanced degree.
  • Minimum 5 years of related experience.
  • Sound understanding of Workday, case management, and knowledge base tools.
  • Organization and project management skills.
About ResMed

We're committed to creating a diverse and inclusive culture, encouraging individual expression and innovative ideas. Join us in making a healthier world.



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