Client Services Executive
5 days ago
iFAST is a fintech wealth management platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia.
We are seeking a dynamic and customer-focused individual to join our team as a Client Services Executive. If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, we invite you to apply for this exciting opportunity.
Responsibilities:- Provide outstanding customer service by addressing client inquiries and resolving issues promptly.
- Communicate effectively with clients through various channels, including email, phone, and Live Chat.
- Collaborate with internal teams to ensure timely and accurate delivery of services.
- Proactively identify and resolve issues to ensure client satisfaction.
- Analyze client feedback to identify areas for improvement and implement solutions.
- Personality traits: Attentiveness, detail-oriented, patience, empathy, and trustworthiness.
- Multitasking, able to prioritize tasks and complete them efficiently.
- Adaptable and thrive in challenging environments.
- Critical thinker, solving problems by analyzing and evaluating information.
- Team player and able to work in a team.
- Possess a diploma or higher.
- Understanding of financial markets, investment products, and regulatory requirements will be an advantage.
- Ability to multitask and prioritize effectively in a dynamic and fast-paced financial environment.
- Strong interpersonal and communication skills.
- Good command of English both spoken and written, with Mandarin being an added advantage.
- Employee Share Options / Performance Shares: The company introduced the Share Options / Performance Shares Plan to recognize employees' contributions and achievements in the growth of the company.
- Investment: 0% sales charge for unit trust & 50% staff rebate on front end charges for stocks and ETFs if you invest through our platform.
- Snacks & Beverages: Enjoy a variety of snacks and drinks from vending machines, including fresh-brewed espresso, Americano, and more from the coffee machine. Additionally, we have a weekly Breakfast Day and Fruits Day
- Relaxation: Access to a relaxation room equipped with massage chairs at all times to help you relieve tiredness and stress.
- Yearly Activities: Participation in outdoor activities, celebrations during festive seasons, and more exciting events
- Remuneration Package: Competitive salary packages that are well above market rates for those with the right potential.
- Annual Salary Review and Yearly Bonus: Both processes will be conducted depending on the company's performance and individual work performance.
- Coverage: Comprehensive insurance along with Medical, Dental & Optical coverage.
- Allowances: Monthly sports allowance, enjoy yearly department gatherings, and welcome lunches for new staff.
- Training: Benefit from free external and internal training providers, ensuring continuous learning and development.
- Annual Leave: Entitlement to 21 days of annual leave.
These benefits are designed to enhance your overall well-being and ensure a rewarding working experience with us.
Applicants are invited to email us a comprehensive resume with the following details via the "Apply Now" button with:
- Qualifications
- Skills
- Working Experience
All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.
Note: Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.
#J-18808-Ljbffr-
Client Operations Executive
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeClient Operations ExecutiveMUFG Investor Services is seeking a Client Operations Executive to join our team. In this role, you will be responsible for providing a full range of fund accounting services to private equity clients.Key responsibilities include preparing pricing of portfolios, capital calls, distributions, and fee schedules. You will also be...
-
Client Servicing Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Brand 360 Degree Full timeCompany DescriptionBrand 360 Degree is a boutique brand and marketing consultancy in Malaysia that helps fast growing businesses to build and enhance their brands. We work with brand leaders and innovative Asian brands to build their sustainable competitive advantage through strategy, design, and consistent marketing. Our focus is on developing brand...
-
Client Servicing Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Brand 360 Degree Sdn Bhd Full timeThis job is all about helping clients shine through effective marketing and advertising. You might like this job because you'll get to pitch creative ideas, manage budgets, and see the impact of your campaigns firsthand.ResponsibilitiesPlanning, formulating and executing advertising, marketing, promotion, digital and social media strategies for clientsClient...
-
Senior Executive Client Servicing
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TRIO HAUZ SDN BHD Full time1 week ago Be among the first 25 applicantsDirect message the job poster from TRIO HAUZ SDN BHDMedia Enthusiast | Driven by Passion for Storytelling, Innovation, and Impact in the Digital AgeJob Title: Client Servicing & Media Planner/BuyerEmployment Type: Full-timeAbout the Role:We are seeking a dynamic and experienced Client Servicing Executive with strong...
-
Client Servicing
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SBSS Sdn Bhd Full timeThis job is all about connecting with clients in an interior design company. You might like this job because you'll be the go-to person for helping clients, resolving their issues, and keeping them happy throughout their design projectsThe Client Servicing & Customer Service Executive serves as the primary point of contact for clients, ensuring seamless...
-
Client Servicing Executive Lead
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TRIO HAUZ SDN BHD Full timeAbout the RoleWe are looking for a highly skilled Client Servicing Executive to lead our media planning and buying efforts. The successful candidate will have a proven track record in managing client relationships and developing effective media strategies.This role requires strong communication and negotiation skills, as well as the ability to work...
-
Client Servicing Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Crestbrick Full timeCrestbrick WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaWe are a real estate servicing firm established in 2019 in Singapore, that focuses on serving clients who wish to grow their wealth through property investments. What sets us apart from traditional property agencies is that we are run by investors, for investors. Our services go beyond...
-
IT Sales Executive
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia A CLIENT OF TRUSTKLUB CONSULTING PVT LTD Full timeWe are seeking an experienced IT Sales Executive to join our team. The successful candidate will have a proven track record of selling IT services and solutions to customers in the BFSI sector.The ideal candidate will possess excellent communication and negotiation skills, a deep understanding of the IT industry, and a talent for building strong...
-
Client Services Executive
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia iFAST Global Hub AI Full timeAdd expected salary to your profile for insightsiFAST is a wealth management fintech platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia.We are...
-
Sales Director IT Services
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia A CLIENT OF TRUSTKLUB CONSULTING PVT LTD Full timeWe are seeking an experienced Sales Director to lead our IT services team. The successful candidate will have a proven track record of driving revenue growth and expanding customer relationships in the BFSI sector.The ideal candidate will possess exceptional leadership skills, a deep understanding of the IT industry, and a talent for developing strategic...
-
Client Service Executive
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Experian Full timeExperian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also...
-
Client Service Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Publicisgroupe Full timeJob DescriptionWe are seeking a Client Service Director - Media to join our team. As a Client Service Director - Media, you will be responsible for leading a team of media planners and coordinating with client services teams to deliver exceptional client service.The ideal candidate will have a strong track record of leadership and excellent communication and...
-
Client Service Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Loki Digital Sdn Bhd Full timeLoki Digital Sdn Bhd is a dynamic digital marketing agency seeking a Client Service Director to join our team.Job DescriptionThe successful candidate will be responsible for overseeing client relationships, developing effective marketing strategies, and managing multiple projects to drive business growth.Develop and execute marketing campaigns that meet...
-
Client Servicing Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Brand 360 Degree Sdn Bhd Full timeThis role involves developing and executing innovative advertising, marketing, promotion, digital and social media strategies for our clients.ResponsibilitiesDeveloping and implementing effective marketing plans to achieve client objectives.Managing client relationships and ensuring excellent customer service.Collaborating with the CS team and marketing team...
-
Client Services, Account Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BookMyShow Southeast Asia Full timeBookMyShow SEA is a regional ticketing start-up, selling events, movies, attractions and more. We empower event organisers and venue owners by giving them the right tools that they need to successfully manage their ticketing from the internet to the door.Our team in the Client Services team is a multi-disciplinary team of Managers and Executives working...
-
Client Services Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeSG Support WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaClient Services ManagerAre you a strategic thinker and problem solver with a track record of driving impact in consulting, finance, or professional services? Do you thrive in collaborative environments where you can drive change, lead projects and influence growth and decision-making?SG...
-
Client Success Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Elevate Marketing Services Full timeElevate Your Career with UsWe are seeking a talented Client Success Manager to join our team at Elevate Marketing Services. In this role, you will be responsible for driving business growth through partnerships, building strong relationships with clients, and delivering exceptional service.Key ResponsibilitiesDevelops and implements business growth...
-
Sales and Client Support Executive
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Finsmart Solutions Malaysia Sdn Bhd Full timeSales and Client Support Executive Job SummaryFinsmart Solutions Malaysia Sdn Bhd is seeking a skilled Sales and Client Support Executive to join our team. In this role, you will be responsible for serving assigned clients, identifying their needs, and providing services and solutions.Main Responsibilities:To serve assigned clients by identifying their needs...
-
Client Success Executive
3 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Smart Decor Full timeSmart Decor WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaClient Success ExecutiveJoin us to empower interior designers with cutting-edge software while showcasing your creativity in designCompany Overview:Smart Decor Pte Ltd / Coohom Malaysia Sdn Bhd (hereafter referred to Smart Decor) is an exclusive distributor and certified training centre...
-
Client Relationship Executive
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JAC Recruitment Full timeJob RequirementsWe are looking for a highly motivated and experienced Client Relationship Executive who can troubleshoot and resolve operational issues escalated by CR team members. You will also need to implement preventive measures to avoid future issues and manage staff productivity while enhancing service quality. If you have a strong track record in...