Service Reliability Lead

At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that...

**About this opportunity!**: We are now looking for a Service Reliability Lead, to be fully accountable for the Service Assurance functions for the contract. This role will work within the scope of the contract and effectively take ownership for reactive, preventative & predictive maintenance of the Service. It is a customer-facing role and will also be a...

**About this opportunity!**: We are now looking for a Service Improvement Lead to drive continual measurement, analysis, reporting and improvement activities to support the Service. This is a customer facing role in support of Service Ownership and key interface towards Ericsson Service Delivery Units (SDU) to secure the performance, optimization, and...

Location: Sunway, Malaysia Work Schedule: 12 hours shift, rotation schedule Basic Salary: RM4500 and above Shift Allowance: RM300 fixed **Qualification** - Years of experience: At least 5-7 years’ experience in Telecom. Significant part of this experience must be in the Telecom Network. - Qualifications: Min Degree in Electrical...

At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

Job description Customer Service Representative **Samsung Authorized Service Center** **Sunway Pyramid Shopping Mall, Subang Jaya** Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift...

Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity **Job Type**:...

Job description Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

After Sales Service - 5 working days with 2 rotational day off **Job Type**: Contract **Salary**: RM1,900.00 - RM2,300.00 per month Schedule: - Day shift - Evening shift Ability to commute/relocate: - Bandar Sunway: Reliably commute or planning to relocate before starting work (required)

A leading of Medical Industry is seeking **Customer Service Executive in call center **at Shah Alam **Highlights**: - Attractive remuneration package **Requirements**: - Malaysian only (18-35 years old) - Minimum Diploma holder - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Have own...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

WE ARE LOOKING FOR A SERVICE CREW WHO CAN WORK AT - **Locations : Sunway International School Sunway City Kuala Lumpur, PT 1379, Jalan Subang 1, Usj 1, 47600 Subang Jaya, Selangor.**_ **RESPONSIBILITIES** - Full time - Washing, chopping, shredding, and grating ingredients for subsequent use by the chef. - Sweeping and mopping floors, as required. - Cleaning...

**Service Crew** - Greeting customers as they arrive and showing them to their table. - Giving out menus and taking orders for food and drink. - Introducing customers to our brand and menu and recommend signature menu items of the restaurant. - Serving food and drinks on time. - Dealing with bill payments. - Making sure tables are clean and ensure that...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...