Customer Service Representative, Immediate Hiring
4 weeks ago
**ROLE**:Customer Service Executive**
**PROJECT**:Telesales**
**LOCATION**:
- Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)
- FREE shuttle service transport from LRT station to Office based on selected schedule
**JOB SCOPE**:
- To make outbound calls to prospective customers to promote products.
- To deliver and educate prospective customers on the benefits of the products.
- To identify opportunities to cross-sell or up-sell products and to provide services to prospective customers.
- To advise customers and to close sales via various payment modes.
- To work closely with other team members to ensure monthly sales targets are met
**REQUIREMENTS**:
- Must be energetic, positive minded and good team player
- Fresh graduates with a high drive to earn money will be considered
- Applicants should be Malaysian citizens
**SALARY PACKAGE**:
**English Speaker**
- BASIC SALARY: RM 2,000.00
- KPI Allowance: Up to RM1,000
- Salary: RM2,000.00 - RM3,000 per month
**WORKING HOURS**:
- Mon-Sun (morning, afternoon & night shifts)
- 5 working days & 2 days off (depending on shifts)
- 9 hours working (8 hours working + 1 hour break)
- Earliest shift starts: 10AM
- Last shift ends: 8PM
**JOB TYPE**:
- Contract (12 months)
- Training provided (1 month)
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Fixed shift
- Monday to Friday
Supplemental pay types:
- Attendance bonus
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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