Customer Representative Executive

Job SummaryWe are seeking a skilled Multilingual Customer Experience Specialist to join our team at EMCO Executive. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.Salary and BenefitsWe offer a competitive salary package including basic pay and...

About the RoleWe are seeking a highly motivated and skilled Customer Service Mandarin Representative to join our team at EMCO Executive. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels. Your primary duties will include handling inbound calls and...

Job DescriptionAs a Global Customer Support Associate at EMCO Executive, you will play a crucial role in delivering exceptional customer experiences across various touchpoints. Your responsibilities will include handling inbound calls and emails, providing timely responses to customer inquiries, and ensuring seamless issue resolution. You will also be...

CUSTOMER SERVICE MANDARINLocation: Ara Damansara, Selangor (Near LRT Ara Damansara)Salary: RM2,800 (Basic), - KPI Allowance: up to RM500- Shift Allowance: up to RM400Working Hours: Monday – Sunday: 7:00am-3:00am (9 hours working)- 5 days working and 2 off daysRequirements - English and Mandarin- Min Education: SPM / Diploma- Able to work on rotational...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: - Required...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: - Required...

**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication 'scripts' when handling different enquiries. - Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives. - Take iniative to upsell products when they arise. - Establish sustainable...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**ROLE**:Customer Service Executive** **PROJECT**:Telesales** **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - To make outbound calls to prospective customers to promote products. -...

**CUSTOMER SERVICE EXECUTIVE - IMMEDIATE HIRING** **Working Location - TTDI, Damansara** **Requirements**: - Working hours : 8am - 5.30pm - Working days - 5 working days, ( 2 days off - rotation ) - Salary : RM 1700 - Rm 1900 - Unlimited commissions **Job Description**: * - To attend/answer inbound calls from customers, identify their concerns on...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance - Opportunities...

**_Come and Join one of the top BPO companies in Malaysia that received "Best companies to work for in 2020"!_** - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with technical issues - Manage customer complaints and feedbacks accordingly **Requirements**: - Required...

As a Customer Service Executive, you will be based in Startek Ara Damansara and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. If this sounds like something you may be a good fit for, Read ON!! You will play an important role...

**INDUSTRY: E-Commerce Solution Provider** **Benefits**: - **Transport Allowance, Mobile Allowance & Performance Bonus** provided. - **Medical benefits** provided. - **FREE lunch **every month. - **Career development guaranteed.**: - **Opportunity to work with top brands** from different industries. - **Enjoy complimentary refreshments and snacks.**: -...

**JOB DESCRIPTION**: - Regularly contacting customers to ensure their experience with a product or service is satisfactory. - Direct calls from customers to the appropriate department when necessary. - Ensure positive attitude towards customers at all times. - Possess strong understanding of company’s products. - Keep records of customer...

_**Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) general enquiries, complaints, comments, feedbacks and...

**Benefits**: - Medical benefits provided. - Company events. - Transport Allowance & Mobile Allowance provided for work purpose. - Strategic location, nearby facilities eg. bank, restaurant and supermarkets. - You will have the opportunity to climb the corporate ladder in the future. **Responsibilities**: - Responsible for E-Commerce platform’s order...

**JOB DESCRIPTION**: Handling all outbond calls pertaining to customer general enquiries, complaints, comments, feedbacks, and other raising issue related to the company's products To exceed customers expectation in terms of customer service and accurate information. Work in a team to achieve the required KPI elements and SLA. **Benefits**: - Basic...