Customer Service Mandarin Representative

CUSTOMER SERVICE MANDARINLocation: Ara Damansara, Selangor (Near LRT Ara Damansara)Salary: RM2,800 (Basic), - KPI Allowance: up to RM500- Shift Allowance: up to RM400Working Hours: Monday – Sunday: 7:00am-3:00am (9 hours working)- 5 days working and 2 off daysRequirements - English and Mandarin- Min Education: SPM / Diploma- Able to work on rotational...

_**Travel Center Executive**_ **RESPONSIBILITIES**: - To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. - To exceed customers' expectation in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Basic Salary: RM2,800 KPI Allowance: Up to RM500 Shift Allowance: Up to RM400 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Mon - Sun (7:00AM - 3:00AM - Rotational Shift) **Requirements**: 1. Experience and knowledge of Facebook, Twitter, Instagram, YouTube & LinkedIn. 2. Capable of handling 2 to 3 concurrent chat when doing...

**Key Responsibilities**: - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. **Key Requirements**: - Interactive personal skills that fit the team and customer environment as well as adapt to change - Ability to work in a fast paced environment. - **Fresh...

Basic Salary: RM3,000 KPI Allowance: Up to RM300 Shift Allowance: Up to RM500 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Rotational Shift (Between 9:00AM to 12:00AM) Working Arrangement: Work from home (WFH) **Requirements**: 1. Required language(s): English and Mandarin 2. Minimum 1 year of working experience in the service...

**Office Location**: Ara Damansara (Have to attend training on site) **Working hour**:24/7 shift rotation (Work for 5 days and 8 hours per day) **Position: 2 years contract** **Requirements**: - Able to work in shift rotation - Min education level: SPM (passed) - Able to communicate in basic English, and proficiency in Mandarin **You will play an...

_**JOB SCOPE**:_ - Manage inbound and outbound calls for various purposes. - Deliver world-class customer service while responding to customer inquiries - Manage customer feedback and complaints accordingly**REQUIREMENTS**: _ - Good English & Mandarin communication skills (spoken & written) - Training will be provided. - Able to work on 24/7 rotational...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Job Highlights**:_ - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) - **FREE** shuttle service provided - Strategic location: nearby Citta mall and residential area - Immediate hiring - Exceeding customer expectation in terms of...

**ROLE**:Customer Service Executive** **PROJECT**:Telesales** **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - To make outbound calls to prospective customers to promote products. -...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Responsibilities** - Support customers to place online orders with the client. - Provide timely support to customers through available communication channels (inbound phone) **Work experience**: - Fresh graduates are welcome with SPM in the following disciplines: Mandarin & English with Communication, English for Professionals, Mass Communication, or any...

**Job Scope**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score Tracking - To ensure customer aware of the subscription renewal period timeline - Follow up with customer subscription renewal status - Support customer enquire or concerns directly to ensure...

**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication 'scripts' when handling different enquiries. - Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives. - Take iniative to upsell products when they arise. - Establish sustainable...

About the RoleWe are seeking a highly motivated and skilled Customer Service Mandarin Representative to join our team at EMCO Executive. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels. Your primary duties will include handling inbound calls and...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**JOB DESCRIPTION**: Handling all outbond calls pertaining to customer general enquiries, complaints, comments, feedbacks, and other raising issue related to the company's products To exceed customers expectation in terms of customer service and accurate information. Work in a team to achieve the required KPI elements and SLA. **Benefits**: - Basic...

聘请（中文&英文)客服 公司在PJ, Ara Damansara（ 靠近公共交通） 薪资高达RM4000 （包括津贴） 工作日： 5 天 工作日, 轮班制 职责： - 流利的华语&英文沟通能力和基本英文水平 - 全要通过电话/邮件，等协助顾客与服务公司相关的咨询 条件： - 18岁以上 - SPM 学历以上 -...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...