Wfh Customer Service

6 months ago


Ara Damansara, Malaysia EMCO Executives Sdn Bhd Full time

Basic Salary: RM3,000

KPI Allowance: Up to RM300

Shift Allowance: Up to RM500

Location: Pusat Perdagangan Dana 1, Ara Damansara

Working Hours: Rotational Shift (Between 9:00AM to 12:00AM)

Working Arrangement: Work from home (WFH)

**Requirements**:
1. Required language(s): English and Mandarin

2. Minimum 1 year of working experience in the service industry will be an added advantage for this position.

3. Good communication skills (ability to speak in fluent English will be an added advantage)

5. Applicant must be willing to work on rotational shifts (where applicable).
6. Ability to work on public holidays

**Responsibilities**:
**Inbound & Outbound Calls**

1.Handling all inbound calls, outbound calls and/or online chats pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products

2. To exceed customers expectation in terms of customer service & accurate information.

3. Work in a team to achieve the required KPI elements and SLA.

Pay: RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs

Application Question(s):

- Are you able to work on weekends and public holidays?

**Language**:

- Mandarin (required)
- English (preferred)



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