Customer Service Executive
5 months ago
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
**Job Requirements, Qualifications & Skills**:
- **Required language(s): English (able to converse in Mandarin will be an added advantage).**:
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- **Applicant must be willing to work on rotational shifts and off day**
**Job Type**: Contract
Contract length: 12 months
Pay: RM2,800.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
Application Question(s):
- Ability to work on rotational shifts and off day?
**Language**:
- Mandarin (required)
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