Customer Service Executive

5 months ago


Ara Damansara, Malaysia Agensi Pekerjaan MVC Resources Sdn Bhd Full time

**Responsibilities**
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- To exceed customers’ expectation in terms of customer service & accurate information

**Requirements**:

- You will be required to work on rotational and graveyard shifts
- Required language(s): English & Bahasa Malaysia
- Able to speak Mandarin is an added advantage
- Passionate on customer experience related tasks
- Able to work in a fast-paced environment
- Strong ability to multitask, prioritize and manage time effectively
- Possess at least a SPM or Diploma and above
- Each shift consists of 9 working hours and an inclusive of 1 hour lunch for rest.
- Must be willing to work at Ara Damansara

**Benefits**:

- Basic Salary + Allowances (OT, Shift, KPI)
- EPF/SOCSO
- Annual & Medical Leave
- Fun and excited working environment
- Quarterly staff recognition and appreciation
- Office located at Ara Damansara, nearby shopping malls and housing area - easy access from public transport

**Job Types**: Full-time, Contract, Fresh graduate

**Salary**: RM2,000.00 - RM3,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Holidays
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay

Application Question(s):

- Will you be able to work rotational shifts?

**Education**:

- STM/STPM (preferred)

Ability to Commute:

- Ara Damansara (required)



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