Customer Service Executive
5 months ago
**Responsibilities**
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- To exceed customers’ expectation in terms of customer service & accurate information
**Requirements**:
- You will be required to work on rotational and graveyard shifts
- Required language(s): English & Bahasa Malaysia
- Able to speak Mandarin is an added advantage
- Passionate on customer experience related tasks
- Able to work in a fast-paced environment
- Strong ability to multitask, prioritize and manage time effectively
- Possess at least a SPM or Diploma and above
- Each shift consists of 9 working hours and an inclusive of 1 hour lunch for rest.
- Must be willing to work at Ara Damansara
**Benefits**:
- Basic Salary + Allowances (OT, Shift, KPI)
- EPF/SOCSO
- Annual & Medical Leave
- Fun and excited working environment
- Quarterly staff recognition and appreciation
- Office located at Ara Damansara, nearby shopping malls and housing area - easy access from public transport
**Job Types**: Full-time, Contract, Fresh graduate
**Salary**: RM2,000.00 - RM3,200.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Holidays
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Overtime pay
Application Question(s):
- Will you be able to work rotational shifts?
**Education**:
- STM/STPM (preferred)
Ability to Commute:
- Ara Damansara (required)
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