Customer Service Mandarin

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report on customer feedback...

_**Travel Center Executive**_ **RESPONSIBILITIES**: - To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. - To exceed customers' expectation in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient...

Basic Salary: RM3,000 KPI Allowance: Up to RM200 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Mon - Fri(8:30AM - 7:00PM) Sat(8:30AM-2:30PM) **Requirements**: 1. Ability to work independently and with initiative. 2. SPM/SPTM with at least B grade or Diploma - with at least 2-3 years of experience in customer service in the...

**ROLE: Customer Service Executive** **Supporting Taiwan & China** **LANGUAGE: Traditional Mandarin & English** LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) JOB SCOPE: Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps,...

**JOB SCOPE**: - Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc. **REQUIREMENTS**: - Good English & Mandarin communication skills (spoken & written) - SPM leavers and Fresh Graduates -Full Training Provided **Job Type**: Fresh graduate **Salary**: RM3,000.00 - RM3,500.00 per...

Handling all inbound call, live chats or social media pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

Basic Salary: RM2,800 KPI Allowance: Up to RM500 Shift Allowance: Up to RM400 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Mon - Sun (7:00AM - 3:00AM - Rotational Shift) **Requirements**: 1. Experience and knowledge of Facebook, Twitter, Instagram, YouTube & LinkedIn. 2. Capable of handling 2 to 3 concurrent chat when doing...

**JOB SCOPE**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our products and service; demonstrate our commitment to Customer Service. - Maintain a high level of confidentiality in regard to...

**Fully working from home (Immediate Joiner)** **Main Requirements: Mandarin/Cantonese Speaker** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** **and Cantonese** since it will be dealing with **Mandarin and Cantonese **speaker. - **SPM leavers** are encouraged to apply. - Must stay in Kuala Lumpur and Selangor only. - Able to work on **rotational...

**Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls - Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations - Respond and manage customer feedback and complaints accordingly **Requirements**: - Required language(s): Fluent in English...

Regularly contacting customers to ensure their experience with a product or service is satisfactory. - Direct calls from customers to the appropriate department when necessary. - Ensure positive attitude towards customers at all times. - Possess strong understanding of company’s products. - Keep records of customer interactions **; Requirements**: -...

**Key Responsibilities**: - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. **Key Requirements**: - Interactive personal skills that fit the team and customer environment as well as adapt to change - Ability to work in a fast paced environment. - **Fresh...

Vacancy : Mandarin - Customer Service - Location: Ara Damansara - Salary: RM 3000 + Night Shift Allowance + KPI - Start Date: Immediately - Education: Minimum SPM - Rotational shift - Head Counts: 20 - Language - Mandarin + English *RESPONSIBILITIES: - To handle all inbound calls - To exceed customers' expectations in terms of customer service & accurate...

_**Job Description**_ - Assist and resolve customers' inquiries with **e-hailing services**, **payment issues**, **e-hailing orders**, **e-hailing Apps**. - **Requirements**_ - **Good English, Mandarin, Cantonese **communication (**verbal & written**) skills. - SPM and above or equivalent - Full Training Provided. Pay: Up to RM4,000.00 per...

Basic Salary: RM3,000 KPI Allowance: Up to RM300 Shift Allowance: Up to RM500 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Rotational Shift (Between 9:00AM to 12:00AM) Working Arrangement: Work from home (WFH) **Requirements**: 1. Required language(s): English and Mandarin 2. Minimum 1 year of working experience in the service...

**Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya - **FRESH GRADUATED ARE ENCOURAGED TO APPLY !!**_ **REQUIREMENTS**: - At Least SPM or SKM Certification - Able to speak, listening, and writing in Mandarin / Cantonese - Age group 18 to 55 years old - Non-Malaysian (Spouse Visa Required) - Malaysian **JOB...

**Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya - **FRESH GRADUATED ARE ENCOURAGED TO APPLY !!**_ **REQUIREMENTS**: - At Least SPM or SKM Certification - Able to speak, listening, and writing in Mandarin / Cantonese - Age group 18 to 55 years old - Non-Malaysian (Spouse Visa Required) - Malaysian **JOB...

_**JOB SCOPE**:_ - Manage inbound and outbound calls for various purposes. - Deliver world-class customer service while responding to customer inquiries - Manage customer feedback and complaints accordingly**REQUIREMENTS**: _ - Good English & Mandarin communication skills (spoken & written) - Training will be provided. - Able to work on 24/7 rotational...