Customer Service Associate

Responsibilities: Deliver worldclass customer service while responding to customer inquiries and concerns via outbound calls Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations Respond and manage customer feedback and complaints accordinglyRequirements: Required language(s): Fluent in English and Mandarin Good...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Vacancy : Customer ServiceLocation: Ara Damansara, Selangor.Base Salary:RMDepartment - InboundWorking Hours - Rotational ShiftStart Date - Immediate JoinersHeadcounts - 60Fresher or Minimum 1 year of Customer Service experience is requiredMalaysians OnlyResponsibilities: Handling all inbound calls and live chat pertaining to customer general enquiries,...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service and accurate information. Work in a team to achieve the required KPI elements and SLA. Report on customer feedback and...

Customer Service ExecutiveResponsibilities: Handling all inbound calls pertaining to customer general enquiries, complaints,- comments,feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and...

Customer Service ExecutiveResponsibilities: Handling all inbound calls pertaining to customer general enquiries, complaints,comments,feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service and accurate information. Work in a team to achieve the required KPI elements and SLA. Report on customer feedback and...

Vacancy : Customer Service - English Speaker Location: Ara Damansara, Selangor. Base Salary: RM RM 2300 Department Inbound Working Hours Rotational Shift Start Date November, 202 Headcounts 60 Fresher or Minimum 1 year of Customer Service experience is required Responsibilities: Handling all inbound calls and live chat pertaining to customer general...

**ROLE**:Customer Service Executive **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE **shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

Receive or conduct calls to provide product information and nutritional advice to customers, to encourage on conversion and retention of brands usage. Maintain records of telephonic interactions. Data entry and maintenance of customer databases. Ensure that the service delivery to customers is of excellent quality. Work closely with marketing/product...

**Responsibilities**: - Demonstrates ownership of every customer interaction to achieve successful first time resolution on all contacts. - Problem faced are related to Mobility Services (Refund, Amend, Exchange, ID problem, system Issue and etc.) - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to...

Responsibilities: Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,comments, feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service and accurate information. Work in a team to achieve the required KPI elements and SLA. Report on customer...

Responsibilities: Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,comments, feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service and accurate information. Work in a team to achieve the required KPI elements and SLA. Report on customer...

Responsibilities: Exceeding customer expectation in terms of customer service & accurate information Ensure customer satisfaction and provide professional customer support Working in a team to achieve the required KPI elements and SLARequirements: Fluent in English and/or Bahasa Malaysia (spoken & written) Able to speak in Mandarin will be an added advantage...

LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station 10mins walking)- FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Perform inbound calls to the customers (database and leads are given) Receive calls from prospective clients to introduce company's products and services...

Basic Salary: RM3,000KPI Allowance: Up to RM200Location: Pusat Perdagangan Dana 1, Ara DamansaraWorking Hours: Mon - Fri(8:30AM - 7:00PM)Sat(8:30AM-2:30PM)Requirements:Ability to work independently and with initiative.SPM/SPTM with at least B grade or Diploma - with at least 2-3 years of experience in customer service in the telecommunications industry...

ROLE:Customer Service ExecutiveLOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station 10mins walking)- FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a timely and accurate way Assist and resolve customers'...

**Customer Service Executive** **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, - comments,feedback, and other raising issues related to the company's products. - To exceed customers’ expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI...

**Customer Service Executive** **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, - comments,feedback, and other raising issues related to the company's products. - To exceed customers’ expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI...